Cornerstone Group sales and contracting practices
Complaint
Joseph
Country: United States
Cornerstone Group
2121 Ponce de Leon Boulevard
Coral Gables, Florida 33134
Phone: 305-443-8288
I purchased a home at The Preserve at Boynton Beach, a Cornerstone Group development.
I have complaints about their sales and contracting practices. My dealings with Cornerstone have been a classic bait and switch misrepresentations and broken promises. These include:
- Having Liberty give me a preliminary approval before I signed the contract, then significantly changing the terms of the real loan;
- Offering to pay closing costs if I used their captive lender Liberty Home Lending, then removing that concession on the day of closing;
- Offering a significant financial concession to facilitate the sale, then substantially reducing their concession on the day of closing;
- Giving me a preliminary closing statement less than 24 hours before closing, then presenting a very different (less favorable to me) closing statement at closing;
- and, Threatening to keep my deposit if I did not sign.
My purchase was a model home. Cornerstone contracted to lease it back from me for one to two years. When I asked for my first months rent, they said they wanted to renegotiate the lease. I refused. They decided to vacate the model in the second month, but still have not paid me the $3,000 rent they promised for those two months.
I still do not have possession of my home as they are completing a punch list of repairs. Meanwhile I am in a leased apartment that I leased only days before they decided to vacate the model. It will cost me at least $5,000 to break this lease.
My attempts to resolve the problem are met with stonewalling. Everyone in the organization gives me a version of Its not my decision; Im only the messenger. Then I was told, You will get your rent, but it takes weeks to process a check. Absurd!
Cornerstone is not a company that keeps its word. They will say whatever serves their objectives at the time, then refuse to honor their promises later.
2121 Ponce de Leon Boulevard
Coral Gables, Florida 33134
Phone: 305-443-8288
I purchased a home at The Preserve at Boynton Beach, a Cornerstone Group development.
I have complaints about their sales and contracting practices. My dealings with Cornerstone have been a classic bait and switch misrepresentations and broken promises. These include:
- Having Liberty give me a preliminary approval before I signed the contract, then significantly changing the terms of the real loan;
- Offering to pay closing costs if I used their captive lender Liberty Home Lending, then removing that concession on the day of closing;
- Offering a significant financial concession to facilitate the sale, then substantially reducing their concession on the day of closing;
- Giving me a preliminary closing statement less than 24 hours before closing, then presenting a very different (less favorable to me) closing statement at closing;
- and, Threatening to keep my deposit if I did not sign.
My purchase was a model home. Cornerstone contracted to lease it back from me for one to two years. When I asked for my first months rent, they said they wanted to renegotiate the lease. I refused. They decided to vacate the model in the second month, but still have not paid me the $3,000 rent they promised for those two months.
I still do not have possession of my home as they are completing a punch list of repairs. Meanwhile I am in a leased apartment that I leased only days before they decided to vacate the model. It will cost me at least $5,000 to break this lease.
My attempts to resolve the problem are met with stonewalling. Everyone in the organization gives me a version of Its not my decision; Im only the messenger. Then I was told, You will get your rent, but it takes weeks to process a check. Absurd!
Cornerstone is not a company that keeps its word. They will say whatever serves their objectives at the time, then refuse to honor their promises later.
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