Double charged
Complaint
Boo_Bella
Country: United States
My boyfriend had this product and I tried it. Loved it, so I placed an order. I was told I could get the 30 day trial for $29.99 but for about $15 moreI could up to the 90 day version. Lies. I even asked the CSR for clarification and he verified what I would be charged.
They were SUPPOSED to charge my card just Under $55.00. I got the order email today.. Charging me $110.00. Rip off!!!
It's odd because I saw no pending charges for my card the day I actually ordered, nor the day after. And there isn't any pending still. I'm suspicious and furious at the lies I was told.
AFTER the fact, I learned I could have purchased Wen at Sephora. Either online or in the store!!
GR is the ripoff. Chaz probably has a good product, a lot of people love it (including me), but GR stinks.
Btw.. Any hair care product that stays on or does t strip the hair will need a clarifying treatment once a month. And not all products work with all hair types. I'm not bashing Chaz's product, it works GREAT for my BF and I. But if GR doesn't make this right I will go to AGs web site. Have had to do it once before and they do help!
They were SUPPOSED to charge my card just Under $55.00. I got the order email today.. Charging me $110.00. Rip off!!!
It's odd because I saw no pending charges for my card the day I actually ordered, nor the day after. And there isn't any pending still. I'm suspicious and furious at the lies I was told.
AFTER the fact, I learned I could have purchased Wen at Sephora. Either online or in the store!!
GR is the ripoff. Chaz probably has a good product, a lot of people love it (including me), but GR stinks.
Btw.. Any hair care product that stays on or does t strip the hair will need a clarifying treatment once a month. And not all products work with all hair types. I'm not bashing Chaz's product, it works GREAT for my BF and I. But if GR doesn't make this right I will go to AGs web site. Have had to do it once before and they do help!
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