Damage claim - overcharged

ComplaintsCar RentalEnterprise Rent-a-Car

Complaint

0
Adam
Country: United States
I rented a 2011 silver hyundai Elantra and it was towed. When I picked it up from the pound there was a ding in the side. They charged me $441.40 for the repair at the body shop, plus $50 administration fee. This is day-light robbery. Enterprise have no process for contesting the charge. Anyone got any thoughts on a course of action?

Comments

  • 0
    Enterprise Cares
    Thank you for bringing this to our attention. We would like to look into this further. Please email care[at]enterprise.com with your full name, the exact rental location and the rental agreement number, along with any other details.

    When emailing, please list reference # 120708-000137 in the subject line.

    Gillian
    Enterprise Rent-A-Car

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