gross overcharges

ComplaintsAutomotiveThrifty Car Rental

Complaint

0
Elisa Zeledon
Country: United States
I rented a car for one week.  The price was decent for the rental.  I was told that I must have extra insurances and asked to initial a couple of lines extra. I asked for printed copy of the contract but it was a bad copy and impossible to read. When I went to return the car, the fee for the car had tripled and the bill had gone from under $200 to over $600. When I asked why, I was told that I had agreed to two additional insurances that I didn't even know about.  When I returned the car, the attendant said that they do this all the time and that one always needed to decline any and all insurance or the bill triples.  NO one made any attempt to explain or detail these extra costs, just gave me a bad unreadable copy of a contract with different figures that I was charged at the end.  This is just not honest or straightforward and I will never use this company again. BE CAREFUL AND DO NOT USE THRIFTY CAR RENTALS

Comments

  • 0
    Sandi
    Thrifty Car Rentals is not honest and rips off old people with overcharges and hard to read and understand clauses. No one explains or helps. They just want to get the maximum amount of money out of each customer
  • 0
    tj
    Contact the District Attorney in the city where you rented.

Post a new comment