Unauthorized withdrawals from my bank account.
Complaint
DELOIS DANIELS
Country: United States
A follow-up service called me after I had ordered a "FIX IT" Kit, from an infomercial on TV. This company promised me Free Gas and Shopping Coupons, on a free trial basis. They said that I could keep the gas rebates and a free $25 giftcard even if I decided to cancel the program within the 14 day trial period, or thereafter. Instead, I noticed that they withdrew several payments prior to the trial period end. I never had a chance to go over any paperwork, etc. I want my bank account credited with the amounts that were taken from me. I am also going to contact Attorney Lisa Madigan per this matter.
Comments
File fraud complaints with FTC, your state Attorney General, and at www.ic3.gov
Do NOT trust any cancellation or refund promises, as such scams will say anything to delay you past the 60 day FRB Reg. E or FCBA dispute periods during which your bank can just yank back their stolen money. Dispute with your bank, and follow up with a written dispute or fraud affidavit sent to your bank's dispute address from your statement.
Do NOT use checking accounts, debit cards, or check cards for any payments to anyone you do not know and trust. Limit their use to payments to trusted creditors such as rent, mortgage, utilities, etc. Use only credit cards for retail or online payments, as the fraud protections are stronger and it its less disruptive to block credit card numbers when fraud occurs.
What online merchants did you provide account information to before these charges showed up? Do you believe they transferred your account information to this company without your authorization?
Were you presented with some pop-up "discount offer"?
Did charges occur despite rejecting (unchecking) some "discount offer"?