Scams targeting small businesses

ComplaintsScamsOnline Yellow Pages today.com

Complaint

0
MA
Country: United States
We received an invoice from online yellow pages today.com that said we owed $479.95 for a 12 month level 2 listing. We never done any work or advertised with them. We got a phone call form yellow pages just to verify our business information. She had all our information I just said yes. Then she said I'll transfer you to verification department I hung up with her. After a while the verification department called me back and said sorry we got disconnected, but I told that lady I am not interested to do any business with them and I hung up again.
Scam Scam ......

Comments

  • 0
    RHG
    | 1 reply
    I just got a scam invoice for tyhe exact same amount $479.95.  When I called "customer service" they used the name of an employee as having authorized the listing.  It never happened.  She never authorized a purchase.  "Customer Service" said she was putting it through to colelctions and hung up.

    Next email is to the FTC.
    • 0
      tj replies to RHG
      If you get a fraudulent invoice thorugh the US Mail, file a mail fraud complaint with the US Postal Inspector.
  • 0
    PAF
    I work at an architectural firm in AK and received a call from 'Dale Miller' at on-line yellow pages.com.  He said this was routine to call to verify information.  He did, and then asked if he could send the invoice, since this was the second year of the two year agreement.  When I pressed him about the invoice, who had authorized the agreement in the beginning, and if there was any number I could call back to verify, he hung up.
  • 0
    Sommer
    Dale Miller just called me too! I told him we would not be paying them $479.95! I kept asking him who authorized our listing. He said he did not know but would send my file to marketing to find out. Yeah right!
  • 0
    Irriatated
    I got a call from Nicki Rice. Same scam - saying we signed up for a 2 year listing for $479.95. That we were at the halfway point now and could verify our info and she'd send a bill. I asked for a copy of the signed contract. She immediately said she'd have marketing call me back and fax it over. Nobody has called back and no fax came in. Oh - and they told me the person who supposedly authorized it - and they had his name wrong - furthermore he doesn't work in the marketing department.
  • 0
    KWS
    Mark was the name we got, and our approval had come from someone who hadn't been here for over two years!  Same amount.  It took two different staff members to get them to hang up.
  • 0
    Troubles Brewing
    | 2 replies
    I got a call from Cheryl Gibson looking for payment of $479.95 for a level 2 listing. By law I don't have to pay them and neither does anyone else. This type of business solicitation is illegal. File a complaint with FTC.gov and ripoffreport.org. FTC's Telemarketing Sales Rule (TSR) (16 CFR Part 310)
    • 0
      Kitt replies to Troubles Brewing
      The same scam happened to me and I am not happy. I've tried contacting the numbers on the bill and for each option you are directed into a voice message for someone to call you back. The invoice I recieved is from Cheryl Gibson as well. They should not be allowed to do this. Pass the word.
    • 0
      Roto replies to Troubles Brewing
      Have received the exact same phone call and fax from the same person for all of the same situations posted.
  • 0
    Also Scammed
    I have received the same call and subsequent bill for "services."
  • 0
    Scam
    I too have received the same invoice for $479.95 from Karen Paige.  No one authorized a purchase.  I will not be paying that bill.
  • 0
    Waste of my Time
    I have had a woman, named Cheryl, call me several times attempting to get me to pay the invoice for the $479.95 which seems to be the going scam rate these days.  She claimed that I authorized the work and that the work has already been done and I need to pay it.  Rather antagonistically, I am once again awaiting her call to tell her that I am reporting her, the number and the company to the BBB and FTC.gov.  Hopefully that will get her to stop calling.
  • 0
    Scam in KS
    We received the same scam dealing with Karen Paige. I continued to ask for proof from the contract they said we already agreed to the year prior when we got the $479.95 invoice. I asked over and over to speak with someone else and she deferred every time. They only do verbal contracts and only the most recent one is kept. Which was mine where I stated that if there is already a contract send the invoice and I'll check. Terrible scam! She even mentioned if we don't pay it will go to legal. I then asked to speak with legal and she said it wasn't far enough in the process yet and it's her job to keep sending invoices until it's paid. Oh and you get a  And I said if I see a contract we can resolve this. Nothing. Wish I would have found this site sooner because I've been dealing with their harassment for months!
  • 0
    Scam in MN
    I talked with "Cheryl" in July she stated it was the second half of an agreement and updating our information.  Our company had just went through a management change so I mistakenly gave her my contact information.  We received a bill in August and our AP called her and told her we wanted a signed contract from our previous GM.  Cheryl said she'd send one and we haven't received the original signed contract.  Now we get faxes stating we owe $479.95.  Today we received another fax from Karen Paige stating the we owe $479.95 or it's going to collections.  This is the same letter we received via fax a month ago.  It will not being paid.
  • 0
    Andrea
    I wish I would have researched this sooner. I have been getting calls from Cheryl Gibson for the last month. I just emailed her and told her to never call our office again. I hope it stops! Everything looks so real down to the invoices they send us!
  • 0
    CYNTHIA
    WE RECEIVED A BILL FROM ONLINEYELLOW PAGESTODAY.COM.  WE HAVE BEEN
    GOING BACK AND FORTH WITH THIS COMPANY AND FINALLY WE ASKED FOR OUR
    ACCOUNT NUMBER.  THEY TOLD US THAT THEY DID NOT HAVE AN ACCOUNT NUMBER
    FOR OUR COMPANY BECAUSE IT WAS THE FIRST TIME BEING BILLED.  CHERYL GIBSON
    KEEPS HOUNDING US FOR $479.95 WHICH SEEMS TO BE THE GOING RATE.  WE HAVE
    CONTACTED YELLOW PAGES AND WAS TOLD THAT OUR ACCOUNT WAS CURRENT AND
    THERE WAS A SCAM GOING ON.  GOOD LUCK ON COLLECTING THIS AMOUNT.
  • 0
    matt
    I dealt with them about a year ago. They are frauds and lowlifes. I filed a report with the Attorney General of Missouri(where i live). His office sent a letter to them and next thing I know, they call me and tell me I don't owe them anything and my account is closed.

    I also filed a complaint with the FTA and the FCC. Never heard anything from them though. Maybe if enough people report them something will happen.

    My next step was going to be to call the New York State Police and the Rochester Police if the Attorney General didn't work. I think i just might anyways since they are obviously still at it.

    There is also a page on the FTA website detailing this type of scam.

    http://business.ftc.gov/documents/alt024-thro ... directory-scams

    http://business.ftc.gov/documents/alt019-when-yellow-pages-invoices-are-bogus

    By the way if they threaten you with a collection agency, that's a scam company too.

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