Easy search has been activated
Complaint
J Harshavardhan Reddy
Country: India
I have found that i was charging an amount of 1.5 rs/- on regular basis of 7 days for using a value added service from airtel called Easy Search.
I have got this info on 27th June 2013 when i have gone through my last 5 transactions through airtel website from my account page.
I don't know from when this service has been activated and this has been done without my interest and interaction.
so i can't predict the total amount i have charged from airtel for this VAS (Easy Search).
Please unsubscribe it and refill the amount.
I have got this info on 27th June 2013 when i have gone through my last 5 transactions through airtel website from my account page.
I don't know from when this service has been activated and this has been done without my interest and interaction.
so i can't predict the total amount i have charged from airtel for this VAS (Easy Search).
Please unsubscribe it and refill the amount.
Comments
This is to inform you that your concern listed on 27 June 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at airtelpresence@in.airtel.com
We assure you that we are committed to resolving the issue to your satisfaction
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.presence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at airtelpresence@in.airtel.com
We assure you that we are committed to resolving the issue to your satisfaction.
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33