scam charges

ComplaintsScamsSem Funsource,Sem Value Plus

Complaint

0
Rosemary Holtmeyer
Country: United States
These two companies have been charging my husbands charge card 24.95 each for over 12 months. He had a stroke back when it started and was unaware of the charges.I recently descovered it while now making checks out for him.What else can we do to possibly get the money back.We have received no product or correspondance from them ever that I know of.Sincerely Rosemary Holtmeyer

Comments

  • 0
    Lisa H.
    Rosemary...the same thing has happened to my sister.  She has been very ill during this past year and is in remission right now.  She began going over her bank account and found monthly charges from FunSource and Mon ValuePlus, since March of this year.  She does her banking online and while ill, never even turned the computer on, to check her account.  She said she has no idea what they are and she certainly wasn't having any FUN!  (FunSource?...do you know what that is?) She said she hasn't recieved anything from either of these companies. She just found the charges today.  Were you able to contact these companies at all?  Were they willing to refund you the money that they stole from bank account?  That is a such a crime!  I would like to help my sister out, cause I am afraid that the stress will throw her back under the bus.  She was fighting for her life and scam artists were taking her money right out from under her!  It is not right! Please let me know what you find out.  Thank you, Lisa
  • 0
    tj
    You are dealing with a "discount membership" cramming scam.

    Dispute unauthorized charges through your bank, and block the card number or close the account due to fraud to prevent additional fraudulent charges.  Follow up with a written dispute or fraud affidavit sent to your bank's dispute address.

    Note that under FRB regulations, the normal 60 day bank charge dispute period may be extended due to health problems.

    Do NOT waste your time trying to get your money back from any scam through the scammer.  Always immediately file a bank dispute, as that is usually the only way you will ever get your money back.  If you leave your account or card number active, you can expect additional monthly charges, probably around $58 to $150, until you get wise and shut it down.  The couple buck charge was just a teaser to get your account number, and a test that it was valid.

    The game they will play is to try to delay your bank dispute past the 60 day FRB Reg. E or FCBA dispute period, after which your bank will be unlikely to be able to get your money back.  To do this they will use various excuses, like "mailing an information packet" that never comes, "cancelling your membership" but they lose the "cancellation" so monthly charges continue, requiring you to get, and send in, a "refund request" that never has any effect, having to call a "refund number" that is ignored, or the cancellation "lost", etc...

    File fraud complaints with FTC, your state AG, and at www.ic3.gov
  • 0
    Em
    I don't kno how the hell these people have I'm number r my account but u need to stop taking my money r u will have the police on ur ASS so leave me and my account alone I'm not PLAYING don't mess with me an I'm money so delete me right now dammit
  • 0
    PJ
    | 1 reply
    I use to work for a company that sold Fun Source and Value Plus. I just felt so bad reading the offer to the customers because I knew it was a total scam. The callers you hear presenting the product don't actually work for the company. We work at a call center selling various products, some are legit (All-State Insurance, Slushy Magic, Melife etc) and then you have the rip offs (Free Money, Scotts Private Auction Event etc) and then at the end of each product we have to present what you call affinities (Value Plus and Fun Source)...they pay our call center to present these offers to the customers...It was terrible, i would constantly get cussed out on each call for misleading information....the best thing i would say is to if you order something like Value Plus and Fun Source, IMMEDIATELY close your bank card the moment you order!
    • 0
      tj replies to PJ
      Thank you for an inside look.

      It confirms what complaints have been showing.

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