WORST EXPEDIA PARTNER SITE EVER!! DO NOT RENT WITH THEM!!

ComplaintsCar RentalCarRentals.com

Complaint

0
Michael Pelletier
Country: United States
Prepaid rental of car, due to 85 yr old mom arriving at 6pm in Fort Myers. No notice about needing to credit qualify to rent a Hertz car. Booked reservation, took my money, and waited a week for date of rental. Hour before picking up my elderly mom, arrived and was denied car because of credit rating. No one even mentioned the condition of having a perfect credit rating. So no car, no rental to pick up mom,1 hr before she was due in. Did not pick up car and now I am not getting the refund. Will have to fight 3 different companies to try and get some of it. Visa, Hertz and Carrentals.com....do nt book on CarRentals.com...probably shouldn't book Expedia either if they run a company like CarRentals.com!!! No STARS!!! Crappy crappy crappy!

Post a new comment