MEMORIAL DAY FURNITURE STILL UNDELIVERED
Complaint
Runa
Country: United States
We bought living room and dining room furniture set from Finger Furniture located at Sharpstown Mall of Houston. Our experience has been a harrowing one too. We bought everything with a down payment on the 28th of May, today is July 19th, and we are sitting with just 2 pieces out of 10 pieces that we bought. We have been promised 5 dates of delivery so far, needless to say, each one was a big lie.
The manager of the store is such a disappointing person. He asked us to shop around the town and look for something else within that price range!! Something like, you pay for an oven and the guy asks you to go get a microwave as there are no more ovens in the stock!!
We could not find any corporate office address or a phone no. to lodge our complaint. On top of that the customer service rep. hung up on us!!
I'd say, never ever make a mistake of doing business with them because their promises are big fat lies. Once they have made the sale, they do not have anything to do with 'Customer Satisfaction or Grievances' for that matter.
Chatterjee
The manager of the store is such a disappointing person. He asked us to shop around the town and look for something else within that price range!! Something like, you pay for an oven and the guy asks you to go get a microwave as there are no more ovens in the stock!!
We could not find any corporate office address or a phone no. to lodge our complaint. On top of that the customer service rep. hung up on us!!
I'd say, never ever make a mistake of doing business with them because their promises are big fat lies. Once they have made the sale, they do not have anything to do with 'Customer Satisfaction or Grievances' for that matter.
Chatterjee
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