does not work / phone #'s always busy

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  Debbie

  30 Oct 2008

  I can't believe all the bad things I am now reading.  I got a free sample and did not even use it. Really don't recall ordering anything from them. Unaware that I had to call and cancel anything at all.  Did not sign up for any auto withdrawls from my credit card.  In trying to cancel, I called and called and it took them over an hour everytime I called.  FINALLY got thru today and got the same treatment everyone else has gotten.  They are rude, inconsiderate and down right mean.  Thank God I did not take any of their pills.  Who knows what it is.  I am on chemotherapy and can't anything.  I ask for the owner and was informed they were not allowed to give out this info.  BS...that is a lie.  I cannot find anything out about these people or their company BUT they sure have all of my info.  Kind of scarey.  I don't do that much internet shopping and don't know how this happened.  I've made orders with companies and when they are wrong I get my money back.  THIS IS A SCAM IN EVERY SENSE OF THE WORD.  We need to sue or do something.  In times like this the last thing we need are people out to take from us. Who knows what I can do next outside of an attorney.  That will be expensive but I'm about to the point of thinking its just the principle.  They charged me 89.31 and I disputed it and also begged for a refund only to be told how stupid I am.  Really these people are of a different breed.  I could not lay my head down at night.  Does anyone know the owner?  My bill came out of Florida not Las Vegas...HELP.

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• 0

  tj

  3 Dec 2008

  When dealing with fraudulent uncancelable health product shipments, be sure to file a complaint against them with FTC.  They are settling with one of them based in Utah now, so they may be receptive to complaints against other companies involved in similar scams.
  
  http://www.ftc.gov/opa/2008/12/ultralife.shtm
  
  "For Release: December 3, 2008
  
  Internet Marketers of Dietary Supplement for Weight Loss Agree to Pay $150,000
  
  A Utah-based operation that lured online customers with free samples of a purported weight-loss supplement in a scheme to obtain their credit or debit card information has agreed to pay $150,000 to settle Federal Trade Commission charges of deceptive and unfair marketing, and of violations of federal regulations governing the electronic transfer of funds.
  
  According to the FTC’s complaint, the defendants, operating through their umbrella company Ultralife Fitness, Inc., lured customers by promising to send, for a specified trial period, free samples of the dietary supplement Hoodia, which they claimed caused weight loss. The supplement was purportedly derived from the cactus-like Hoodia gordonii plant, which is found in southern Africa.
  
  The FTC’s complaint also alleges that customers provided their credit or debit card information with the understanding that it would be used only to cover shipping and handling costs of the free Hoodia samples. However, customers later discovered that the defendants had enrolled them, without their consent, into continuity programs – one for periodic shipments of Hoodia (at a cost of approximately $50 a month) and another for fitness instruction (at a cost of approximately $30 a month). The complaint states that the defendants withdrew funds or assessed fees before consumers received the Hoodia, after the Hoodia was received but before the trial period ended, and even when the consumer never received the Hoodia supplement.
  
  Also according to the FTC’s complaint, in addition to providing inadequate notice of enrollments in the continuity plans, the defendants failed to give consumers adequate notice of fees, costs, and cancellation polices; and failed to inform them that their financial account information would be used to pay for the continuity plans. The Web site’s order pages made no reference to this information; instead, it was buried in nearly 12 pages of text in the site’s “terms and conditions” section. Further, the link to the terms and conditions section did not convey the relevance or significance of the information.
  ..."

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  nonimus

  8 May 2009

  word of advise to you people.. "CAREFULLY" read the "terms and condition" before giving out information. you could have prevented this if you did your part.

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