unordered merchandise

Complaint

0
Billie Carpenter
Country: United States
The FREE sample is not so free!  The side effects of this product are multiple and yet without my request or permission Instaflex is being shipped to me and charged to my credit card.  This is a pure and simple SCAM!!!!!  How do you get it stopped?

Comments

  • 0
    tj
    Immediately contact your bank to dispute fraudulent charges, and close the account due to fraud to prevent additional future fraudulent charges.  Follow up with a written dispute or fraud affidavit sent to your bank's dispute address from your statement.  

    Your bank can reverse fraudulent charges under FRB Reg. E or FCBA, but only if you dispute them promptly, within 60 days of the statement date of the statement showing the disputed charges.  Do NOT depend on promises from scammers of "refunds" or that they will "investigate", as those are oftn made to delay your bank dispute past the 60 day dispute window.

    File fraud complaints with FTC and your state Attorney general, and at www.ic3.gov.

    In the future, use only credit cards for online or retail payments, since it is less disruptive to block credit cards in case of fraud.  Do NOT use debit cards, as that can allow scammers direct access to your checking account.  In fact, it is safer not to have debit cards, and use an ATM card requiring a PIN at your bank's own ATM machines.  Use your checking account and checks only for payments to companies you can trust, such as rent or mortgage, utilities, banks, etc.
  • 0
    Instaflex Support
    Billie,

    it appears you have already called in and received return instructions.  If you have any further questions, feel free to email us at support@instaflex.com.

    Thanks,

    instaflex support
  • 0
    manatee
    I also was charged for a 90 shipment, not ordered.
    Received the merchandise, poorly sealed and one capsule damaged, powder residue all insinde the bottle. Perhaps accidental or?  I am returning the bottle and ask for credit, also cancelling.

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