Complain about msg and internet
Complaint
Puneet
Country: India
Mera naam puneet hai aur mera idea number 9034798081 hai . Meri 3 complain hai 1. Main jab bhi apne number se koi msg bhejta hoon to mujhe company ka koi bhi balance regarding msg nahi aata . 2. Maine apne number pe 54 rs. Ka sms plain le rakha hai lekin mere pc pe net nahi chalta jab ki 5 aur 13 rs. Plan mein chalta tha . customer care vale kehte ab ho jayega lekin nahi hota. 3. Net plain lene k bad isme vuclip site nahi chalti kehta hai apni setting idea gprs karo lekin uske baad to net hi nahi chata.
Comments
Kindly provide your Idea cellular number for further assistance. You can also get in touch with our Customer care centre - details updated on Idea website. www.ideacellular.com.
Regards,
Ideacellular
I am using mobile no. 7352245534 for internet surfing. I have recharged 98 internet pack and 30/- rupees top up on 08.05.2012. Without sufficient surfing my balance deducted. I called to idea customer care for this problem but customer care officer has informed that I have used 1 GB during 08.05.12 to 09.05.12. In this connection it is intimated that same pack I was used last month and total 30 days I was surfing. Hence it is requested that my surfing details may please be checked and balance amount may pleased be credited in my account.