Missed Connecting Flight From Istanbul to JFK - Complaint #7453056
Complaint
Cordelia GraceScott
Country: United States
Good Afternoon:
I was originally scheduled to leave Istanbul, Turkey on July 26th at 11:25 am arriving at JFK, New York at 2:45pm. Consequenly I purchased a theatre ticket for $40.50 since I was scheduled to be in NY by then. We arrived in Istanbul around 11:00 am on the 26th which was sufficient time to make the 11:25 flight to New York, however, the transit desk agent indicated I would have to catch the 5:20pm flight instead. As a result I was unable to go to the theatre and I had to spend the night in New York it was too late to catch a connecting flight back to Chicago O'Hare. I stayed at the Marriott hotel which cost $82.67. I have copies of my receipts that can be submitted upon request.
Since I arrived at Istanbul in sufficient time on flight #606 to board the 11:25am flight I believe reimbursement is appropriate under the circumstance. I spoke with a Customer Service representative that indicated I should refer to complaint #7453056.
I was originally scheduled to leave Istanbul, Turkey on July 26th at 11:25 am arriving at JFK, New York at 2:45pm. Consequenly I purchased a theatre ticket for $40.50 since I was scheduled to be in NY by then. We arrived in Istanbul around 11:00 am on the 26th which was sufficient time to make the 11:25 flight to New York, however, the transit desk agent indicated I would have to catch the 5:20pm flight instead. As a result I was unable to go to the theatre and I had to spend the night in New York it was too late to catch a connecting flight back to Chicago O'Hare. I stayed at the Marriott hotel which cost $82.67. I have copies of my receipts that can be submitted upon request.
Since I arrived at Istanbul in sufficient time on flight #606 to board the 11:25am flight I believe reimbursement is appropriate under the circumstance. I spoke with a Customer Service representative that indicated I should refer to complaint #7453056.
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