untold and cheating action of subscibing me into games mania 5 and reducing balance 5/- per day.
Complaint
srinivasan
Country: India
I have been daily receiving messages from airtel that 'Your airtel games mania subscription has been renewed from airtel subscription' and after that my balance gets deducted. My balance is being decreasing by rs.5 everyday for the past one month. Customer care services are unable to provide any help. Please help me unsubscribe games mania subscription as soon as possible. Really not happy with Airtel.
My mobile number is 9500083186
my email address is ganapathysrini@gmail.com
My mobile number is 9500083186
my email address is ganapathysrini@gmail.com
Comments
This is to inform you that your concern listed on 23 Mar 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at airtelpresence@in.airtel.com.
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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Further to our discussion dated 23 Mar. 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.
We assure you that we are committed to resolving the issue to your satisfaction.
For any queries you may have you can also get in touch with us at airtelpresence@in.airtel.com
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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We would like to inform you that your concern listed 23 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at airtelpresence@in.airtel.com.
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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