Poor management
Complaint
Johnson Thomas
Country: United States
The Lifetime fitness club in Lakeville, MN hs poor management or no management. Employees in the front desk or on the phone has no idea what is going on in the club or who is in charge. Somedays it seems like nobody is in charge. Employees have the option of closing any facility at the club at any time during the day and put a sign 'CLOSED'. If you ask them why they would say 'you have to talk to the front desk'. Need major change. Need responsible management and respect customers expectations and contract.
Johnson
Johnson
Comments
Jet black hair has zero people skills
Thinks she own the place
Never seen her there before and my first encounter showed how low class
And what a rude person they have interfacing with their customers
Maybe she should spend a
Week or two folding towels
Or cleaning the bathrooms so she can have an attitude adjustment
She is extremely rude and will back talk a customer
To try to prove and say she is in the right? In front of other customers ?
Really ?
And I complained about her to Dan Blustin
General manager and left my phone number and NO CALL BACK from him
Then a week later I see she shares an office with him
So okay now I get it
Hmmmmm really
Crappy management