I'm being Harrassed

ComplaintsComputers411 Local- 411 Locals

Complaint

0
Jenny
Country: United States
411 Locals continues to call me two years after I canceled service with them! This is Harrassment! This number belongs to Rachel- A 411 Locals Representative. If you ever had a bad dealing with this company I urge you to call her and let her have it!

It's a shame companies like 411 Locals continue to rip people off to this day...!!!

Comments

  • 0
    Jenny
    411 Locals continues to call me two years after I canceled service with them! This is Harrassment! This number belongs to Rachel- A 411 Locals Representative. If you ever had a bad dealing with this company I urge you to call her and let her have it!

    It's a shame companies like 411 Locals continue to rip people off to this day...!!!
  • 0
    BEWARE of 411 Locals
    We have a HUGE problem with 411 Locals 411service.net. We've submitted a complaint to Google and BBB couple of days ago against this company since they threatened to destroy us couple of months back. Yesterday on August 31st 2011, a representative from 411 called us to try and resolve the problem which we are having. I informed him that if they delete the ninja turtles they placed on our Google places page and change our location to our physical address we are located in NY they placed us in Soumi Finland near some lake named Unari, the issue will be resolved. 411 Locals have created a Google places page for us without our permission (mind you they promised to destroy us).
    The only way to create a Google places account for a company is to have access to the business verification pin provided by Google, 3 years ago when we fell for the 411 scam we gave them that pin because we trusted them. They are the only company that we gave the pin to, that means there are only 2 companies that know the pin number us, and 411 Locals. We’ve recently created a new Google Places Account and received a new pin but changing the pin didn’t really help much.  Obviously I didn't put any ninja turtles pictures on our Google places page because Google  penalizes business for not having relevant and inappropriate material not related to the business. I spoke to a 411 locals rep. around 6 pm yesterday. This morning September 1st 2011, I typed in the name of our business in Google search to see if 411 locals have taken of the inappropriate image and fixed our location and not only they didn't remove that image, they added several more images of some guy standing with a bottle of wine, another image represents a guy pouring wine into a glass, another picture represents a men showing a glass of wine while holding 4 loafs of bread, another picture represents a man with a garlic chain wrapped around his neck posing, not only that they've submitted a negative review to harm us further. We are a professional company and none of this material is helping us earn hones living, they are literally trying to destroy us, we don’t want them calling here and harass us, we don't want to deal with them, we are not trying to harm them in any way why are they harming us, this kind of business shouldn't be allowed. We aren't the only ones who got screwed by 411 locals there are dozens of people who have major business problems that depend on business from Google places. Following are comments submitted by different business owners that got screwed by 411 locals:

    - “411 Service Net Evades Google Guidelines, Selling Free Product, After Cancelation, Modify your Listing, Charge you after sending Letter Confirming Cancellation Internet.”

    ”BEWARE!!! STAY AWAY FROM 411Locals or 411Service!!!” Reported By: Luis — EL Paso Texas United States
    of America

    -
    “They are still harrassing me!!!” After (on my own accord) I was able to rank my listing on page one of Google and almost two years later they call to claim it was their doing and that I need to resubscribe to keep my listing...

    What!!??!!??” AUTHOR:
    Visionayer - EL Paso (United States of America)

    - “I couldn't agree with the author anymore!
    Everything about this company is unethical; no central number, Caller I.D.
    Unknown/ Anonymous, unauthorized charges... and completely decieving
    "customer service".

    Do yourself a favor= AVOID 411 LOCALS and avoid the MALICE” AUTHOR: Jeff - Hollywood (United States of
    America)

    - “Just do some research SUBMITTED:
    Monday, August 15, 2011 this company claims to use only white-hat seo tactics, however, they charge you and agree to create additional listings for a client by purchasing addresses in other areas (black-hat tactic). they do an injustice for their clients by adding reviews to clients google places, they say they get the reviews from the clients themselves; however, they look fake to potential clients (even if they are real).” AUTHOR:
    michelle - puyallup (United States of America)

    I'm sure if I research more complains about this company I'll find many
    websites.

    We've also recorded each conversation with 411 locals as a precaution, during a phone conversation 3 years back, one of the representatives from 411 locals made a false claim that he is calling from "Google locals" Google locals is owned by Google not 411 locals. I have proof of this conversation. They've literally lied to us to get our money for services that Google provides for free.

    At this point we are seeking legal advice of how to take care of this company. They are harming the American Small Businesses by conducting dishonest business ethics. We have bills to pay and mortgage to take care of, we have to feed our families, companies like 411 locals are trying to destroy us and our reputation, we are actually on a verge of losing our business because our business depends on local customers who can’t find us since Local 411 placed us in Finland, created a negative reviews: Michele S. Jeg er homofil, og jeg er stolt med det! ‎ - Sep 1, 2011, and placed some pictures of alcoholics on our Google places page. We are seeking justice and legal advice on how to take care of this problem.

    PS. If you are having a similar problem with 411 locals don't forget to submit your review to BBB at  http://www.bbb.org/southern-nevada/business-r ... -vegas-nv-80312
  • 0
    Patty
    @BEWARE of 411 Locals - could you send me an email with some details of your case to: patty.peiyen@gmail.com

    I can help and contribute with some additional information.
  • 0
    danny
    after reading all about 411 local.. i decide to cancel them i tried to read them and the number available is not good .. so i call my bank an stop all debit to them... now the are email me to paid ...  they have not harass me  yet...
  • 0
    hank
    Probably, you, can file suit against this company by, utilizing your state's long arm statue.  This, you can probably do from your desk.

    You, only need to contact your local court house, district court department, and ask for information, in reference to filing such a suit.
    Down, in Alabama, one can do this, through the small claims, or district court system, without the assistance of any attorney.  It was designed to level the playing field.

    No, company is free to beat you up, or defraud you out of any money what so ever, with this statue in place.
    You, can jump up, and bite the son of a guns!!!! Right on their pocket books, where it hurts the most.
    Your, attorney can also utilize this system, and means, for filing for larger amounts of money, with no limitations, on the amount.
    They, the bad guys, do not wish for you to know this!!!

    All, states may not have this law, however, it surely is worth looking into.

    Luckly, down in Alabama, we possess such a law.  You, thought we lived in the woods.  Now, you know!!!!

    Please, do not mess with us, Alabamscians!!!!!!  We, know how to bite some one!!!!

    kusin caffey
  • 0
    hank
    Sorry, I left out the means of filing the long arm statue suits.

    This, is done through the registered US mail, registered, with sign receipt requested, through your local county, or district cout system.
    You, mail all forms, through your local postmaster, or mail box.
    The, court will know how to carry out the suit, and complete the system.

    The, above is only for out of state companies, and does not include any individuals.

    As, one can see, they can run, however, they cannot hide through long distance.  Distance, does not matter, as long as it is within the continental USA.   The, above applies to all states, where the long arm statue exists.

    One, will need to check out to see, if your state possesses such a statue.
    kusin caffey
  • 0
    411 Locals- rebuttal
    The above complaints have been addressed and fixed. Marketing is a challenge and we will be there to meet the challenges for our customers. The "Rachel" mentioned above is a sales person that tried to re-sale a cancelled customer, no harassment, we apologize if it was taken the wrong way. If you can find a marketing program that goes smooth 100% please use it, but as most business owners know marketing is ever changing. If you have the time to manage all of your own marketing instead of run a business then you have an advantage. If you don't have time then you should work with a company like 411 Locals, you will find very few complaints compared to the over 12,000+ customers we have. We are accredited by the Better Business Bureau with an "A" rating. The complaint above that the customer claims we started working with them three years ago was closed by the BBB, because we weren't even working with that company until 2010 and the customer was mistaken. We welcome anyone to call our customer service at 866-391-0622 if they have an issue or question, that number can be reached Mon-Fri at 8:30am-4:30pm PST or email us at info@411locals.com. We have no contracts, cancel anytime...THANKS!!!!
  • 0
    411 Locals- rebuttal
    The above complaints have been addressed and fixed. Marketing is a challenge and we will be there to meet the challenges for our customers. The "Rachel" mentioned above is a sales person that tried to re-sale a cancelled customer, no harassment, we apologize if it was taken the wrong way. If you can find a marketing program that goes smooth 100% please use it, but as most business owners know marketing is ever changing. If you have the time to manage all of your own marketing instead of run a business then you have an advantage. If you don't have time then you should work with a company like 411 Locals, you will find very few complaints compared to the over 12,000+ customers we have. We are accredited by the Better Business Bureau with an "A" rating. The complaint above that the customer claims we started working with them three years ago was closed by the BBB, because we weren't even working with that company until 2010 and the customer was mistaken. We welcome anyone to call our customer service at 866-391-0622 if they have an issue or question, that number can be reached Mon-Fri at 8:30am-4:30pm PST or email us at info@411locals.com. We have no contracts, cancel anytime...THANKS!!!!
  • 0
    411 Customer
    I have been with then for some time for 79$ a month and I think 150$ or so to get me on the first page.I have gotten a lot of business from their listings.Well not sure if you all just don't call when you have a problem and then just complain or you read what others have said then just jump on that band wagon.They have always called me back and fixed any issues I have had with my listing.Further more I have made way way more money then if didn't list with this company.As for you Patty you sound like drama honey..Sure we all have free Google listings but this company spruces yer listing up and they get you right there in front of your customers for what ever services that you provide that your customer maybe looking for.It was and still is worth it to me....One last time hey Patty put a sock in it would you please!!!!(if it was all bad I promise you they wouldn't be in business)
  • 0
    Happy 411 customer
    | 1 reply
    I also have been with 411 locals for a very long time and they are outstanding!! I am very pleased with there service!
    I get so many calls from the listings they have done for us!
    All 5 of my companies are booming!
    Thanks 411 Service!
    • 0
      Eyes of truth replies to Happy 411 customer
      If it sounds too good to be true, its probably a scam. There are no honest shortcuts to the top, if they do exhist, you have to pay dearly for them. I dont trust locals 411, and i dont think anybody else should either, but its your life and your money, do what you want.
  • 0
    411 locals are crooks
    This company is a bunch of unethical crroks. I too had some very bad experiences with them and they performed the same tactics of calling my business under different names and putting false telephone numbers.

    [removed - tos violation]
  • 0
    411 client
    I have talked to them on different times. I have e-mailed twice now and I get no response.  I can't find a listing like they promised! I have been with them for some time now and they have been great but having problem with my second listing. Just tried calling and the mail box is full again.
  • 0
    JUST SAY NO TO 411 LOCALS
    BEWARE OF THESE PEOPLE..................VERY BAD NEWS..................JUST SAY NO..............

    These people are sharks, and I mean sharks. They play unfair and are very unethical. Everything that
    you have read about them is true and then some. When you cancel with them, they will try to place bad reviews on your site. They will over bill you and continue to charge you when you cancel. Beware of them
    just say no, and do not fall into their web, you will be sorry you did. I have reported them to the DA's office and the BBB. I am sure it will not be long before their scheme is over. Oh, they will add things
    to your listing that you did not request to make you look bad.
  • 0
    411 current customer
    I am a current customer with 411 locals and I agree that these people are very dishonest and do not deliver as promised. Their customer service is a joke I am looking for someone else to help me with internet optimization. I have a strong suspecion that at least some of  the positive reviews above were posted by 411 themselves.
  • 0
    Previous Customer
    411 Locals are Thiefs!!!!
  • 0
    411 crooks
    Crooks, crooks
  • 0
    mvaughan@brandrep.com
    As a legitimate company I was some what happy to read these horrible things. Not that I enjoy hearing about scams but the fact that they do nothing but collect your check.   Thank you every one here for sharing.  I don't get how they try to come in so very cheap.  Now I understand.  I just talked to one of there customers who said he needs 30 days advance notice (that is insane) to cancel.  it's been 4 months and he is only the 4th or 5th page.  Gets no calls.  I felt bad for him cause I noticed that there were 3,000 searches for his type of service in his area in the last 30 days.    Feel free to check us out.  BrandRep  "A" rating with the BBB.  SEO isn't a overnight success but Guarantee real results in 60 days.. if not found for at least 2 of 10 key terms we work for another 60 days for FREE.
  • 0
    Someone
    This company is a rip-off. They promise things and don't deliver then they want to charge the customer. This is the most unprofessional company I have ever seen in my life. I feel bad for the companies that are doing business with 411locals please take my advise and go somewhere else or do it your self.
  • 0
    411 Yocal
    Just got off the phone with a 411rep on behalf of my client who was being harassed. I was told my client was paying for #1 placement for 5 keywords when I asked what he was paying for.

    I replied with the question are these pay per click or organic listings?
    The flumoxed rep replied "Its Just Google"

    Time to amp up that training program!

Post a new comment