5 rs deduction for music app which is never downloaded or used by me

Complaint

0
jayesh
Country: India
Dear sir ,

Suddenly one i day i got a message that thanks for choosing music service from airtel.
They deduct 5 rs per day and to stop servicservice given one number to send sms which service is not in use.
My no is 9004956936
This is a organized cheat by a company thinking that nobody fights for a small amount .
They charge this 5 rs to many clients results into a big income.



indiain

Comments

  • 0
    airtel presence
    Dear Jayesh,

    This is with reference to your post dated 16 November 2014.

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at airtel.presence@airtel.com


    Regards
    Rakesh Kumar
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    airtel.presence@airtel.com
    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence 
    Facebook - www.facebook.com/bhartiairtelltd
  • 0
    airtel presence
    Dear Jayesh,

    This is with reference to your post dated 16 Nov. 2014. We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at airtel.presence@airtel.com

    Regards,
    Sandeep Kumar
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    airtel.presence@airtel.com  

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - www.twitter.com/airtel_presence 
    Facebook - www.facebook.com/bhartiairtelltd

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