Money taken from credit card for software not ordered.

Complaint

0
Dennis Rick
Country: United Kingdom
Two amounts of annual fee $29.95 have been repaid but Ascentive refuse repayment of initial amounts $34.90 and $47.85 taken from credit card.

Comments

  • 0
    DR
    Can not understand how Ascentive were able to take money from my credit card.
  • 0
    tj
    Immediately contact your bank to dispute fraudulent or unauthorized charges, and close the account or block the card number due to fraud to prevent additional future fraudulent charges.  Follow up with a written dispute or fraud affidavit sent to your bank's dispute address from your statement.  

    Your bank can reverse fraudulent charges under FRB Reg. E or FCBA, but only if you dispute them promptly, within 60 days of the statement date of the statement showing the disputed charges.  Do NOT depend on promises from scammers of "refunds" or that they will "investigate", as those are often made to delay your bank dispute past the 60 day dispute window.

    File fraud complaints with FTC and your state Attorney general, and at www.ic3.gov.

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