fake phentermine
Complaint
Nikki
Country: United States
i had this scam from phen375.com or I ordered phen from phen375.com and these fraud pills turned up then the foreginers sold my details. they said it was real phentermine and all i got were these fakes that make my heart hurt, side effects galore from these fake scammy pills that are sold by indian call centers now they call me every week to offer adipex diazepam etc etc.... be aware they will steal you money all thieves selling crappy fakes
Comments
You need to read the return policy, you were not even entitled to receive a refund, we did so to attempt to help you. You received a promotional offer you cannot expect to Keep free product when you requested a refund , you were not charged the restocking fee . You were refunded the correct amount on 2 bottles that were received excluding the 3rd as the free offer bottle that was returned.
You should complain to everyone you can find that will listen, We will simply respond back with the facts of the case and you will appear to be a extremely unreasonable client who attempted to take advantage of a company who was working with you to resolve your issue. You cannot expect to take advantage of free offers , return product and keep product , pay no shipping , inspection, handing or restocking fees.
You should go to walmart open a package of brownies take out the free package then try to return it . Please on what planet do you reside?
Support
No refund policy. Not as discribed dispute.
You can dispute the advertisement on this. You would have to take the pills to a pharmacy or qualified merchant and get documentation that what you bought is infancy a fake. This has to be a real pharmacy with verifiable information. You can then dispute this with out returning it but, hold on to the unused bottles as the merchant can ask during the dispute for you to return and when they recieve the product back issue a credit. If you don't have it to send you will lose your dispute.
MasterCard
All same rules apply but you have to allow 30 days for a credit not 15 days and if the merchant is not in the USA. You can dispute a attempted return.
Make sure with all canceled disputes that you file you mention that you were not advised of the cancelation policy. As most disputes can be filed that way but, if you were advised and they can prove it (online orders) than you will lose that dispute as well. Now most have a certain PCO amount. Not all company's are the same. Visa $15.00. MasterCard $15.00 American Express (credit) $20.00 PCO is a amount that the bank will credit. Policy Charge Off.
American Express
The same rules as MasterCard apply. However, Amex has alot more leniency when it come to the actuall dispute decision. Example. The merchant is Hertz. You rent a car drive off in it. You forget to fill it up and you get a dent in the door. When you return the car two days latter they bill you the agreed price and they bill you $3,450.82 over that amount. So it appears on your statement as two txns. Now normally if they show up on the same txn you can dispute the txn and normal win as that is a merchant violation. However two desperate txns visa and MasterCard you would have no dispute right as two txns. But you can still file it by writing no bank can refuse a written dispute. They can only refuse it if there is no evidence. That's when having Amex is nice. You can dispute the txn and actually win the claim.
You can always call your bank as each bank has the ability to modify the dispute process as the contact with MasterCard, visa, Amex between you bank, allow for alterations to the policy. If the bank stands to make them more money they make more changes. You can bet that low credit ranking credit cards. As in for people with bad credit will have the most strict policy as they don't stand to make the bank as much money as the bigger banks.
PLEASE DO NOT CONFUSE YOUR DEBIT VISA WITH CREDIT CARD POLICY
they have different policy's. I work in credit card disputes. I cannot help you with any policy they have.
What is the procedure to charge them back? I also fell into their trap& I want my money back.
No refund policy. Not as discribed dispute.
You can dispute the advertisement on this. You would have to take the pills to a pharmacy or qualified merchant and get documentation that what you bought is infancy a fake. This has to be a real pharmacy with verifiable information. You can then dispute this with out returning it but, hold on to the unused bottles as the merchant can ask during the dispute for you to return and when they recieve the product back issue a credit. If you don't have it to send you will lose your dispute.
MasterCard
All same rules apply but you have to allow 30 days for a credit not 15 days and if the merchant is not in the USA. You can dispute a attempted return.
Make sure with all canceled disputes that you file you mention that you were not advised of the cancelation policy. As most disputes can be filed that way but, if you were advised and they can prove it (online orders) than you will lose that dispute as well. Now most have a certain PCO amount. Not all company's are the same. Visa $15.00. MasterCard $15.00 American Express (credit) $20.00 PCO is a amount that the bank will credit. Policy Charge Off.
American Express
The same rules as MasterCard apply. However, Amex has alot more leniency when it come to the actuall dispute decision. Example. The merchant is Hertz. You rent a car drive off in it. You forget to fill it up and you get a dent in the door. When you return the car two days latter they bill you the agreed price and they bill you $3,450.82 over that amount. So it appears on your statement as two txns. Now normally if they show up on the same txn you can dispute the txn and normal win as that is a merchant violation. However two desperate txns visa and MasterCard you would have no dispute right as two txns. But you can still file it by writing no bank can refuse a written dispute. They can only refuse it if there is no evidence. That's when having Amex is nice. You can dispute the txn and actually win the claim.
You can always call your bank as each bank has the ability to modify the dispute process as the contact with MasterCard, visa, Amex between you bank, allow for alterations to the policy. If the bank stands to make them more money they make more changes. You can bet that low credit ranking credit cards. As in for people with bad credit will have the most strict policy as they don't stand to make the bank as much money as the bigger banks.
PLEASE DO NOT CONFUSE YOUR DEBIT VISA WITH CREDIT CARD POLICY
they have different policy's. I work in credit card disputes. I cannot help you with any policy they have.
I just want to find what the procedure is to charge them back.
Or make it impossible to get. All drugs have side effects therefore no drug should be on the market really ,when a product works they do take it off the market due to someone having a fatal sideffect however, if they really reported all of the deaths from taking certain medication hardly any drugs would be on the market . The weight loss industry is big business and if they kept what worked on the market the weightloss industry would loss and we as consumers would win however ,it is not set up that way. I understand the safety issues at hand but the effects of obesity is deadly and the battle is not getting easier. I am not minimizing eating healthy and exercise however, the effects and Death rates of obesity clearly out way the effects and adverse reaction to the products you named above.
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