Illegal Charging for WAP service which I have never opted or used.

ComplaintsCellphone ProvidersBharti Airtel, India

Complaint

0
R.SATHIYABAL
Country: India
i don't use Airtel's -wap service at all & they are deducting Rs.10 per day from my prepaid account without my approval or consent.My efforts to reach the phone number 64611010 in futile as no SMS message is being accepted by this number.I have no other go than to seek legal remedy through consumer court.If anybody can suggest some solution for illegal menace by airtel I would be thankful.my cell no is 9840185567.

Comments

  • 0
    SAIDALAVI
    Hey, to unsubscribe you only need to send CSUB to 57886, but this will cost you Rs 3 to send the message. But if you go to www.mozook.com/support.aspx and enter your number on the website unsubscription is for free :-)
  • 0
    airtel_presence
    Dear Customer,


    This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


    Regards,


    Mohsin Khan
    Airtel Customer Service Team
  • 0
    airtel_presence
    Dear Customer,


    I would like to inform you that your concern listed on 2nd Febuary, 2009 has been resolved.

    Should you have any queries please contact Airtel customer service at 121 or write to 121@airtel.in


    Regards,
    Mohsin Khan
    Airtel Customer Service Team
  • 0
    Asif ali
    I have faced many deduction throughout my 3 year of airtel use.i dnt have subscribed for airtel tv .they deduct my money.my no is in dnd even then they deducting money.i think i should go to consumer forum to complain.
  • 0
    Asif ali
    My no is 9717908520,pls sort out my prob.

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