REQUEST FOR REFUND, NO REGISTRATION OF DOMAIN NAME DONE

ComplaintsOnline StoresBrain Host LLC Akron US

Complaint

0
Alice H. Gualberto
Country: Philippines
Last April 15, 2011, I was instructed by my vendor to register with Brain Host my domain name for my online internet transaction use, i followed upon filling up the Brain Host form what came out was:  "WE'RE SORRY YOUR TRANSACTION FAILED, POSSIBLE REASONS:  CONNECTION INTERRUPTED, CREDIT CARD EXPIRED, ETC."  I was surprised i was debited an amount of $140.25 FOR THE DOMAIN REGISTRATION THAT NEVER MATERIALIZED SO THAT I DROPPED DEALING WITH MY VENDOR AND DISCONTINUED BUYING HIS SOFTWARE. I NEVER RECEIVED ANY COMMUNICATION FROM BRAIN HOST TO THAT EFFECT, SO THAT I WAS MADE TO BELIEVE THAT MY REGISTRATION REALLY FAILED. PLEASE REPLY ASAP.

IN THIS CONNECTION I DEMAND FOR AN IMMEDIATE REFUND OF MY $140.25 DEBITED FROM MY CREDIT CARD.  PLEASE GET IN TOUCH WITH CLICK BANK SO THAT THE NECESSARY REFUND AND TRANSFER OF PAYMENT BACK TO MY CREDIT CARD BE DONE. I NEED THE MONEY VERY BADLY SO THAT I CAN USE AGAIN MY CREDIT CARD, PLEASE

Sincerely,


ALICE H. GUALBERTO
Tel: 0905-320-6394

Comments

  • 0
    Alilce H. Gualberto
    I DEMAND FOR AN IMMEDIATE REFUND OF MY MONEY DEBITED BY CLICK BANK IN THE AMOUNT OF $140.25 SUPPOSEDLY TO REGISTER A DOMAIN NAME BUT WHICH DID NO MATERIALIZE UNTIL NOW, SO THAT I WAS NOT ABLE TO CONTINUE TO PUSH THROUGH BUYING THE VENDOR'S  SOFTWARE WHICH I LIKED MOST.

    IF BRAIN  HOST IS A VERY PRESTIGIOUS COMPANY AS IT ADVERTISE, PLEASE ATTEND TO MY COMPLAINT ASAP AND RETURN MY PAYMENT.  Thank y ou.
  • 0
    Alice H. Gualberto
    MY COMPLAINT IS VALID AND TRUTHFUL, THE RECEIPT IS WITH CLICK BANK AND THEY CAN'T DENY MY STATEMENT.
  • 0
    Jenny M.
    Hi Alice,

    I work for Brain Host Customer Support.  If you would like to cancel your service you need to contact us and let us know. You can contact us using any of the methods below. If you cancelled your service with another vendor that won't automatically cancel your services with us, as we are separate companies.  

    Jenny M.
    Brain Host Customer Support
    1-877-586-4694
    support [at] brainhost.com
    http://www.brainhost.com/help/
  • 0
    Elie Alce
    I sss a withdraw of $#181.75 in my checking account with no receipt and I can't get the domain I bought I don't beleive they going to charge me this amount i thought it 14.95$ I would like to cancel this transaction . Thanks
    Elie Ale
    Phone 516-642-0446
  • 0
    DCulver
    Just to let you know if you call your bank as I just did and make a fraud claim they will refund all your money. I just had a fraud with Brain Host and CLK bank receiving 385.00 back by the bank also two others that were paid were also refunded for 109.00. Hope this helps.
  • 0
    joyce d'costa
    i cancelled my subscription for the webb hosting and therefor did not expect to be billed for this crap i  have not even received anthing for the money you took out of my account. as a result of  you taking out the limteed funds i had in the ban, i am now having to pay double  on all my utilities as i am unablee to meet the finances so i would appreciate if you paid my moneback please  you owe me for Brain hostllc £168.53 and brain host 87758646 £6.43 a total of 174.86 please  urgent.
  • 0
    Robert J Landon
    I am just wondering how you got your money back from clkBank as I have aprox. $290 in charges' takin out of my bank and would like to get that back. I did not authorize such transactions and they were made by an old room-mate while I was asleep. I since changed my Bank account info. I reported this activity to the police.
  • 0
    PCarney
    I have not had Brain Host for a long time.  All of a sudden $14.95 was debited to me account this month without any authorization for me.  I am trying to have my money refunded.
  • 0
    manender jeet singh
    My message to you all that I am also crooked by brain host . I also believed to earn money at home by registration in brain host. But after 10 minutes without my authorization brain host debited approx 165 💲 or appropriately 9999.87 ₹. I have requested to brain host by mailing at support@brain host.com to refund my money. I tried also to contact them on 1800 3119418 but I found helpless. If anybody knows about the procedure to get refund money from brainhost then please recommend to all.

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