REQUEST FOR REFUND, NO REGISTRATION OF DOMAIN NAME DONE
Complaint
Alice H. Gualberto
Country: Philippines
Last April 15, 2011, I was instructed by my vendor to register with Brain Host my domain name for my online internet transaction use, i followed upon filling up the Brain Host form what came out was: "WE'RE SORRY YOUR TRANSACTION FAILED, POSSIBLE REASONS: CONNECTION INTERRUPTED, CREDIT CARD EXPIRED, ETC." I was surprised i was debited an amount of $140.25 FOR THE DOMAIN REGISTRATION THAT NEVER MATERIALIZED SO THAT I DROPPED DEALING WITH MY VENDOR AND DISCONTINUED BUYING HIS SOFTWARE. I NEVER RECEIVED ANY COMMUNICATION FROM BRAIN HOST TO THAT EFFECT, SO THAT I WAS MADE TO BELIEVE THAT MY REGISTRATION REALLY FAILED. PLEASE REPLY ASAP.
IN THIS CONNECTION I DEMAND FOR AN IMMEDIATE REFUND OF MY $140.25 DEBITED FROM MY CREDIT CARD. PLEASE GET IN TOUCH WITH CLICK BANK SO THAT THE NECESSARY REFUND AND TRANSFER OF PAYMENT BACK TO MY CREDIT CARD BE DONE. I NEED THE MONEY VERY BADLY SO THAT I CAN USE AGAIN MY CREDIT CARD, PLEASE
Sincerely,
ALICE H. GUALBERTO
Tel: 0905-320-6394
IN THIS CONNECTION I DEMAND FOR AN IMMEDIATE REFUND OF MY $140.25 DEBITED FROM MY CREDIT CARD. PLEASE GET IN TOUCH WITH CLICK BANK SO THAT THE NECESSARY REFUND AND TRANSFER OF PAYMENT BACK TO MY CREDIT CARD BE DONE. I NEED THE MONEY VERY BADLY SO THAT I CAN USE AGAIN MY CREDIT CARD, PLEASE
Sincerely,
ALICE H. GUALBERTO
Tel: 0905-320-6394
Comments
IF BRAIN HOST IS A VERY PRESTIGIOUS COMPANY AS IT ADVERTISE, PLEASE ATTEND TO MY COMPLAINT ASAP AND RETURN MY PAYMENT. Thank y ou.
I work for Brain Host Customer Support. If you would like to cancel your service you need to contact us and let us know. You can contact us using any of the methods below. If you cancelled your service with another vendor that won't automatically cancel your services with us, as we are separate companies.
Jenny M.
Brain Host Customer Support
1-877-586-4694
support [at] brainhost.com
http://www.brainhost.com/help/
Elie Ale
Phone 516-642-0446