machine making noise will it washing.

i had buy samsung washing machine model mobel no:WA82BWKEC on 10/05/12. the machine making noise will it washing. we complianted  to customer but no response thay telling that we check 2mmor the word repeating but no one take response of our compliant. once technical person called me  but on that number a am trying but  number is out of order.plz sir response to our compliant.
        i buy machine  from metro uppal.



mallikarjun rao,
cont no:- 9885889597
          040-24731348