Cosmetics

ComplaintsHealth & BeautyRejouvance, Facelift Complex

Complaint

0
Gwen Bates
Country: United States
I ordered this product believing I was getting it for a trial for $4.99 and then would order one if I liked it.  I looked on line after my credit card was charged $90 and saw there was "terms and conditions" in small print at the bottom of the application page stating after 14 days trial the full amount of $89 plus would be charged.  Lessons learned:  read the small print!!  They should put the terms and conditions right inside where you put your name and address so you are forced to see it when you sign up.  Scam behavior if ever there was.

Comments

  • 0
    Verna B
    I got no info on the receipt they emailed me & can't get to them online to cancel. I'm still on the phone now after holding for already 39 min & all I have is an automated voice saying "your call is very important to us all our representatives are busy helping other customers, please hold & a representative will be with you momentarily. It's now 44 min.
  • 0
    Renij
    | 1 reply
    I am trying to cancel but I have been on hold for over an hour. Do they ever answer???? How do you get in contact with them.
    They did say an auto ship would start if not cancelled within a certain time period.
    • 0
      Renij replies to Renij
      I have disputed the charge from them as it has been 3 1/2 weeks since they shipped the 2nd shipment that I don't have anyway...that I really don't want . Since I can't get them to answer the phone, I will dispute the charge as well as the fact I can't get them to answer in order to cancel.  Maybe that will get a response.

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