Lid Cracked
Complaint
Peter C
Country: United States
Purchased a Whirlpool Cabrio Washer and the frame of the tempered glass lid cracked causing the lid not to close completely. It is only a matter of time where it will be to the point of not closing at all. I contacted Whirlpool who wants $220 plus shipping for the part. The service call would be an additional $130 to install. Essentially almost the price of the new washer. After searching the internet, it appears that this is an issue with this line of washers, but Whirlpool rep I spoke with has no record of customer complaints about the issue. I requested a courtesy replacement and they refused.
They have certainly made my choice of products clear.... it will be LG or Samsung...
They have certainly made my choice of products clear.... it will be LG or Samsung...
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