House of models service activated without consent

Complaint

0
TMA
Country: India
I have received msg saying, "Thanks for choosing HOUSE OF MODELS on your airtel mobile. You have been charged Rs75.0 for 30days".

This service has been activated on my number without my consent and Airtel is saying I have activated it, are you serious?

I don't know something and I have activated that.

Please look into the matter and Issue a refund, please ensure that this never happens again.
Mobile no. : 7828030660

Comments

  • 0
    airtel.Presence
    Dear Customer,

    This is with reference to your post dated 16 January 2016.

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at airtel.presence@airtel.com

    Regards
    Akanksha Singh
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    airtel.presence@airtel.com
    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
  • 0
    airtel
    Dear Customer,
    This is with reference to your post dated 16 January 2016.
    We would like to confirm that we have shared the resolution details with you.
    Should you require further information, please feel free to write to us at airtel.presence@airtel.com
    Regards,
    Anil Sachdeva
    airtel presence (airtel customer service team)
    bharti airtel ltd
    airtel.presence@airtel.com
    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd

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