Over Charging
Complaint
K. Parker
Country: United States
DO NOT SIGN-UP FOR ANY OF THEIR PROMOTIONS—DO NOT BUY THEIR COFFEE!!
The first order was billed at $25.00 --this amount bought 2 coffee mugs, 2 metal coffee mugs and 2 bags (12 oz. each) of flavored coffee and no grinder which was offered in the sign-up order. I received my order quickly and then 2 days later on a Friday received more and checked my account and saw that they charged me $38.95 using the name “Bellezza Coffee” on the charge. They said if I returned the package (not the coffee) un-opened then they would refund me and not charge for shipping—I opened it to find out what or why it was sent so soon…so now I re-taped package and will try to put “return to sender” and take it to the post office. I have to now report to my bank and stop all payments from these crooks.
The first order was billed at $25.00 --this amount bought 2 coffee mugs, 2 metal coffee mugs and 2 bags (12 oz. each) of flavored coffee and no grinder which was offered in the sign-up order. I received my order quickly and then 2 days later on a Friday received more and checked my account and saw that they charged me $38.95 using the name “Bellezza Coffee” on the charge. They said if I returned the package (not the coffee) un-opened then they would refund me and not charge for shipping—I opened it to find out what or why it was sent so soon…so now I re-taped package and will try to put “return to sender” and take it to the post office. I have to now report to my bank and stop all payments from these crooks.
Comments
This fits the pattern of a number of scams, where they use the offer of a "free trial, just pay shipping" or some exceptional deal to initially get your account information, and then start running through larger charges that may only be disclosed in hidden or fine print.
Notice that they ran through the unexpected charge under a different name. That would defeat any attempt you might have made to block their charges, as you might have done had you looked them up and found other complaints.