Amount credited to special account without users consent
Complaint
khem chandra pan
Country: India
Hi,
I had made a recharge of 275 * 3(three attempts) and all this money was credited to some special account without my consent. My main account balance remains low and i am unable to make any calls. This is a weird situation. I demand that airtel moves all my money from the special account to my main account immediately.
My number is 7738705539
Thanks
khem
I had made a recharge of 275 * 3(three attempts) and all this money was credited to some special account without my consent. My main account balance remains low and i am unable to make any calls. This is a weird situation. I demand that airtel moves all my money from the special account to my main account immediately.
My number is 7738705539
Thanks
khem
Comments
This is to inform you that your concern listed on 06 Dec 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
We would like to inform you that your concern listed 06 Dec. 2012 has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33