Complaint

0
priyanath
Country: India
HI

         This is to bring to your notice the pathetic service of airtel. I had requested for an airtel broadband connection for my office. And airtel representative came to my office and took 3000 in advance for the connection . Then Mr Arvind called me  and told me that the airtel representative who came to collect the money met with an accident and that he is in the hospital. And it is already more than 1 month but still i didn't get the connection . And whenever i call Mr Arvind he keeps on posponding. And 1 day he even told me that the technical guy is on the way but he will be late as his cycle tyre got punctured on the way , but he never turned up. It is quite frustrating,  And on further enquiry i came to know that he even gives a new connection with fake document and he never deposit the money in airtel office . And after three months the connection gets disconnected due to non payment of bill. Then he again gets a new connection for that particular customer with some others persons documents. And keep on repeating the same thing once the line is disconnected . If a person like Arvind continues working for airtel i can see a dark future for airtel . Below are the contact information of mr Arvind.
                                                                                                               
                                                                                                          EMPLOYER - AIRTEL
                                                                                                          EMPLOYEES NAME- ARVIND
                                                                                                          HIS Contact no-9999591749


                                                                                                                    Regards
                                                                                                                   priyanath        

                                       

Comments

  • 0
    airtel presence
    Dear Priyanath,

    This is with reference to your post dated 08 April  2014. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
    Look forward to receiving the required details at airtel.presence@in.airtel.com

    Regards,
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtel.presence@in.airtel.com  

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - www.twitter.com/airtel_presence                                                                                                                                                   Facebook - www.facebook.com/bhartiairtelltd 
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
  • 0
    airtel presence
    Dear Priyanath,

    This is with reference to your post dated 08 April 2014. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved.
    If you require further information / assistance, please write to us at airtel.presence@in.airtel.com

    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtel.presence@in.airtel.com  
    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - www.twitter.com/airtel_presence 
    Facebook - www.facebook.com/bhartiairtelltd 
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Post a new comment