Shame on Chase
Complaint
Sam
Country: United States
Let me tell you a story...
Two years ago I missed two payments by five days. That's it...Five days. All of a sudden my interest rate went from 12% to 30%. I was willing to deal with it because there was no way you could talk to a human being with a mind at Chase other than the robots they have working for them in India.
It's now two years later and I've never once missed a payment. I'm trying to pay off this debt so I won't have to pay this almost illegal interest rate they are charging me. I totally understand the game and this is being done for a reason. They can do this by law so they do.
Trying to get the interest rate reduced is an impossible task. I don't know why because there are a few other reputable financial institution that after a year agreed to reduce my interest rate. I said reputable, and that does not include Chase. When you call you speak to a customer service person (if you call it that in India), you reach the robots in
India. They have no minds at all. They just read from a script and cannot offer anything that is not pre-written for them. Shame on Chase.
I tell anyone and everyone that I know to stay away from Chase Manhattan Bank for any reason . I can rest at night knowing I have caused them to lose revenue by numerous business and personal contacts walking way from them after they hear what I have to say. And guess what (if Chase is reading this), I've only just begun. I'll write to every single online site and blast you for your unfair practices. I hope I get the last laugh with these people.
Two years ago I missed two payments by five days. That's it...Five days. All of a sudden my interest rate went from 12% to 30%. I was willing to deal with it because there was no way you could talk to a human being with a mind at Chase other than the robots they have working for them in India.
It's now two years later and I've never once missed a payment. I'm trying to pay off this debt so I won't have to pay this almost illegal interest rate they are charging me. I totally understand the game and this is being done for a reason. They can do this by law so they do.
Trying to get the interest rate reduced is an impossible task. I don't know why because there are a few other reputable financial institution that after a year agreed to reduce my interest rate. I said reputable, and that does not include Chase. When you call you speak to a customer service person (if you call it that in India), you reach the robots in
India. They have no minds at all. They just read from a script and cannot offer anything that is not pre-written for them. Shame on Chase.
I tell anyone and everyone that I know to stay away from Chase Manhattan Bank for any reason . I can rest at night knowing I have caused them to lose revenue by numerous business and personal contacts walking way from them after they hear what I have to say. And guess what (if Chase is reading this), I've only just begun. I'll write to every single online site and blast you for your unfair practices. I hope I get the last laugh with these people.
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