I am not sure

ComplaintsFitness CentersMomentum Direct

Complaint

0
Bobbie L Baker
Country: United States
I don't know how they got my account number but they made five withdrawals between 11/07/07-1/03/08.
11/07/07   $ 7.74
12/03/07  $49.95
12/08/07   $58.93
12/10/07   $58.93
01 /03/08   58.93D
Do I have a chance to recover any 0f this money?

Comments

  • 0
    tj
    Dispute the fraudulent charges immediately thru your bank.  Also immediately FAX a written dispute to your bank, so they get it in writing.  That should allow your bank to charge back the charges still within the 60 day Reg. E dispute window, which is 60 days from your bank statement showing a disputed charge.  

    In addition, close that account immediately, to prevent future fraudulent charges.  Do NOT ever use a debit or check card, and do not get such cards for your new account.  Get only an ATM card requiring a PIN, and use it only at your own bank's ATM machines.  Restrict all on-line and retail purchases to credit cards, and check your statements promptly.

    ALSO:
    1)  File a police complaint, and send a copy to your bank.
    2)  File a complaint with FTC.
    3)  File a complaint with your state AG.
    4)  File a complaint with the Texas AG.

    In all your complaints, include that the charges are fraudulent, and that you never gave this company your account number, or even had any contact with them.  Include that you have found many other complaints of this company fraudulently chargeing people's accounts.

    After mailing your complaints, follow up by contacting each by phone.  You may often find out more on the phone than you could in writing.
  • 0
    tj
    The BBB report gives them an unsatisfactory rating.  Suggest you give them a call to see if other complaints allege fraudulent charges when the consumer has had no contact with the company.

    Although BBB shows this address:
    Momentum Direct
    1010 S Magnolia Blvd
    Magnolia, TX 77355  

    they also show other addresses associated with the company, but that mail has been returned as undeliverable:
    17350 Tomball Parkway Suite 330 77064
    1010 S. Magnolia Blvd, Tomball, 77375
    PO Box 665 Magnolia, TX 77353
    6922 Prarie Village Drive Katy, TX 77449

    As of January 2008, they also show a second listing for this address, indicating they may have moved from Texas to Missouri.
    Momentum Direct
    423 Bussen Underground Rd
    Saint Louis, MO 63129  

    Why don't you give the Texas AG a call, and see if they have received complaints against the company, and if perhaps they skipped the state?

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