unauthorized debit card purchase

ComplaintsOnline StoresDRI*KASPERSKY.COM orderfind.com MN

Complaint

0
Sheila
Country: United States
I received a call from the bank on 01/07/08 informing me that my bank account had been compromised. The DRI* company posted $79.95 amount to my account. I do not know of this company and did not authorize such purchase.

Comments

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  • 0
    Sheila
    Unauthorized debit card purchase was made on 01/07/2010 and not 2008. This is so wrong to take money from someone's account. Especially when someone like me live from payday to payday. Correction if any takes 10 to 15 days leaving me with less or no money to pay authorized actions.
  • 0
    tj
    That's 4.

    https://complaintwire.org/Complaint.aspx/I5P2LeSmRADpWAjMXHmnZg

    Dispute all fraudulent charges immediately through your bank, and close and block your card number to prevent additional fraud.  Follow up by disputing IN WRITING, sending your dispute to your bank's dispute address from your statement, and make sure they receive your written dispute within 60 days of the statement date of the statement showing the disputed charge to preserve your FRB Reg. E dispute rights.

    The company appears to be a legitmate developer and seller of anti-spyware and anti-virus products, but also appears to allow on-line purchases with downloaded delivery, using DRI as their payment processor.  This may make them a target for use of stolen credit and debit card numbers.


    Do you routinely use debit cards, check cards, or provide your checking account number for "phone checks"?

    If so, STOP!  Block all debit or check cards.  

    In case of fraud, they present a risk of loss due to overdraft fees and bounced legitimate payments from your checking account, even when you get your money back.

    Use ONLY credit cards for on-line or retail purchases, to minimize your risk of loss in cases of fraud.  Use checks ONLY for payments to companies you already know and trust, such as rent, mortgage, utilities, banks.  Use ATM cards requiring a PIN ONLY at your bank's own ATM machine.
  • 0
    Dan
    Unauthorized charges placed on my Credit Card/Fraudulant & Unauthorized Scam of my Credit Card on January 31, 2010.  Called My Bank, and this charge will be dealt with by the Credit Card Fraud Unit of the Federal Bureau of Investigation, for this Capital Felony...This "Boiler Room" is now under Federal Investigation for Electronic Fraud.  Better run, as you are being watched and so are ALL of your Accounts...DRI*Kaspersky.Com...Your days are numbered.
  • 0
    D. Rogers
    They charged my credit card $79.95 and I have never even had any contact with them whatsoever.  FRAUD [***]!!
  • 0
    Jeff
    Same here, charged 59.95 unauthorized.
  • 0
    Rose Mason
    I updated my account info for one year,plus a CD at 59.90.why did they take out an extra 49.95 out of my checking account? I would like the 49.95 credited back into my account.NOW Thank you
  • 0
    J Rickman
    They took 67.99 out of my account unauthorized. I do not even have their product.
  • 0
    Rosemary
    I also had $9.95 and $59.95 on the same day and I wrote a letter to my Visa account and had to get a notarized letter to send back to them to dispute the claim. It is a big hassle that many would not take the time to go through, SAD "WE" have to put up with it. w=H isn't something done to stop them
  • 0
    Jessika
    this is a complete scam! i've never even heard of kaspersky.com before and they took 9.95 and 59.95 in unauthorized charges from my account! how are they still up and running?  they have been doing this for about a year now.. so i've seen online after researching them. i called to get some help and my estimated wait time is 20 minutes.  i called another number the automated voice gave out and was on the line for 10 minutes without one person speaking to me. this is a giant run-around scam.
    the website also says that they won an award for email security from homeland security. this is [***]. they need to be stopped!!! is the government behind this?
  • 0
    Jean Wilson
    They charged two of my credit cards and I never received an order number
    or an activation code.  I have both in dispute with the banks.D3E8
  • 0
    Brian
    They got up to 867.24 off of me before i recognized it.  There were several more outside the DRIKASPERSKY charges which leades me to believe that they are merely the vessel for the real crooks.  It ashame that there are people out there like this.
  • 0
    Anthony
    I just got a charge from DRI*KASPERSKY.COM for $64.95.  I caught it while it was pending and canceled my card.
  • 0
    Anthony
    I just noticed DRI is Digital River.  AT&T uses Digital River and I have my phone with them but never had this problem before.  Two days ago I ordered Pizza from Domino's online and noticed they used Digital River so I am guessing that was the transaction.
  • 0
    Julie808
    I had 4 charges on my debit from this company that i've never heard of. I dont even have an updated antivirus on my computer. The one i do have is MCfee!!! 2 for 10.79 and 2 for 79.83!! All in the same day.. My question is how did they get my information? To make matters worst there was another charge from sound light dubar in the amount of 480.00. WTF...
  • 0
    Diane
    DRI = Digital River.  They process orders for tons of stores, so you might not remember what you bought or where, but it includes AT&T, Domino's, and hundreds of other companies.

    Now, if your card info was stolen by some group of hackers, or your family, they can buy whatever from whoever.  

    Folks buy digital products, then resell them on ebay / amazon.  Easy way to make real cash twice.
  • 0
    Helmut E. Richter
    July 14th 2011
    To Whom It May Concern.
    I recently purchased ($34.95) a new License for my virus protection program on my PC. When I tried to download I realized that it was the program designed for a mobile phone. I went ahead and canceled it and bought the right one this time for $69.95. However you charged me for both. Please correct this error and credit me for $ 34.95. Thanking you in advance, I remain
    Yours sincerely,
    Helmut E. Richter
    E-mail = kayacyan@gmail.com
  • 0
    "Ron"Camano
    | 1 reply
    Kasp. NO WAY! These guys are legit, and sell about the best anti-virus + goodies around to protact, yes PROTECT your computer.  Somebody is just posing as them.
    • 0
      Mick replies to "Ron"Camano
      They may have sold decent anti-virus products a few years ago, but the version I bought was appalling. I had to disable the anti-virus in order to access various legit websites, including logging in to my bank account. The 'safe browser' and 'safe keyboard' wouldn't work at all in firefox, even though kaspersky's forums were full of complaints (a year later they still hadn't fixed the problems).

      I also repeatedly emailed them to cancel auto-renewal to the anti-virus (because it was so bad), got no assistance with that and then they still took payment of £36. It's the worst anti-virus software I've ever had and they have took the piss by then trying to renew my licence for another 2 years against mu wishes.
  • 0
    acoffey
    Just opened my statement to find my MC had been charged $45.40 by DRI Kapersky.com    I contacted the credit card co. to advise them.  I haven't had Internet on my computer for three months, so have not needed AV protection!  

    Looks like this has been going on for a few years at least now.
  • 0
    POed
    Just got my Visa bill with an unauthorized charge of $59.99 on it from DRI*KAPERSKY.COM.  The phone number was suspicious (952-908-4089).  I have heard 9xx numbers charge a fee to your phone bill.  I have never given Kapersky my credit card info.  Kapersky has always been purchased at WalMart.

    Could Kapersky's program be finding out my credit card numbers when I buy products on line?  If so, it's ironic protection software itself is dangerous.
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