Never available to talk about my refund. Never got my money back.

Complaint

0
Cathy A
Country: United States
Please do not  use this Agency unless you don't mind to lose your money I am   writing these lines after the third time they took my money  This third time was the worst, they got the money of an international ticket even when  I called them ahead the departure time. It was due to death in the family but they did not care, I was expecting maybe to  pay a fine for the change or get a percentage of the ticket or something! not to lose the  whole amount,  I called  ahead of time!!!   PLEASE  avoid distress and loss  of  money,  buy somewhere  else. It  is a scam! They blame AeroMexico, AM blames them, a mess, they do not care about the customer   They have the correct name though:CHEAP!

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