Complaint

0
Bhagirath Saini
Country: India
I want to stop hungama club superstore subcription. For this purpose i called Airtel customer service but was given false information that it is stopped, but money is being cut everyday after that and now have updated it will be closed after 5 days.The customer service says that I activated the service myself, but I am sure it was not by me, it was automatically startedI suspect there will be thousands who are being charged but not aware of it till they realize their balance is low.Raising this complaint to the benifit of all the Airtel users searching for this complaint online to name and shame this game plan of Airtel My phone number is -09601682237.  My other contect no. is 8980008720.

Comments

  • 0
    airtel
    Dear Bhagirath Saini,,

    This is to inform you that your concern listed on 02 Dec. 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
            

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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  • 0
    ali
    Sir every day 5 rupees didact in my talk time balance .so please deactivate the hungama server mo 9949025423
  • 0
    Pramod Kumar
    Sir every day 5 rupess didact in my talktime balance. So please deactivate the hungama server mo 9760208187.
  • 0
    subhradip roy
    I want to stop hungama clubsuperstore subcription. For this purpose i called Airtel customer service but was given false information that it is stopped, but money is being cut everyday after that and now have updated it will be closed after 5 days.The customer service says that I activated the service myself, but I am sure it was not by me, it was automatically startedI suspect there will be thousands who are being charged but not aware of it till they realize their balance is low.Raising this complaint to the benifit of allthe Airtel users searching for this complaint online to name and shame this game plan of Airtel My phone number is-9679095218
  • 0
    airtel
    Dear Bhagirath Saini,,

    We would like to inform you that your concern listed 2 Dec. 2011, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

    Regards
    Rakesh Ranga        
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - http://bit.ly/fKcSxc
    Facebook - http://on.fb.me/cECyvS
  • 0
    D.A.I sandaruwan.
    please deactive hungama server soon.every day lost five rupees of my balance.+94754733448

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