Unauthorized Debit Charges

ComplaintsOnline StoresEXPERIAN *CREDI 877-2977790 CA

Complaint

0
LuckyFlyer7
Country: United States
Three unauthorized monthly charges of $19.95 starting December 21st.  This is around when I checked my credit report.  Called Experian and gave them my card number.  They found my account and said it was opened by "Dodi C".  They cancelled the account and said they would refund the charges.  Also discovered $5 monthly charges from SafetyWeb starting around same time.

Comments

  • 0
    tj
    Even though they may be promising to refund your money, you are approaching the end of the 60 day dispute window, measured from the statement showing the charges, within which your bank can respond to your fraud dispute by reversing the charges under the dispute procedures of FCBA or FRB Reg. E.

    Safer to file that fraud dispute now, since this is not a "billing dispute" but a fraud dispute, and you never authorized any charges under the name of this "Dodi C".  Push the cost, and the risk, back onto Experian.  Don't let them "accidentally" just take your money and walk away with it.

    Also have your bank block your card number.
  • 0
    CC
    We found the same monthly charge of 19.95.  They said we were sent a "free" 30 day membership notice by email and since we did not cancel it the account automatically became active.  We checked the email, this notice was never received in our InBox.  We will be filing a complaint with several agencies/government officials.  Someone has to put a stop to this type of robbery.
  • 0
    LC
    I have the same 19.95 charge coming out of my account and i am getting sick of no one answering the calls for me to stop this. I dont use this site and they should not be taking my money.

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