Scammers AutoUnion and lie of Vip.car
Complaint
AIRAT GILIAZOV
Country: Russia
We have booked a car via Vip. car from AutoUnion rental company, and we have an appointment on August 17 at 02.00 pm at Sabiha Gokcen International Airport (SAW),
We waited from 01.30 pm to 04.00 pm in front of column 11 and nearby everywhere and tried to find a company at the airport, searched in the Parking lot , there is a lot of rental company, but no one there knows AutoUnion rental company. The specified phone number is incorrect (short).
We lost money, time, and energy. The mood on the first day of vacation was spoiled.
Upon our return, we wrote a letter to Vip. car .
To our surprise, we received a response in which Vip. car supports them:
"Please be advised that we have checked with the rental company and they said that they provide meet and greet services.
As advised by our partners in Istanbul a representative of their company had been waiting in front of column 11 for nearly two hours but Mr Giliazov did not show up.. "
this is a LIE , (((
I am very sorry that they support these scammers. He discredit yourself with this.
I can provide the testimony of 4 adults, as well as confirmation from a representative of another rent-a-car company, at whom, after many hours of waiting, around 18-00, we were forced to take a car on very unfavorable terms.
We waited from 01.30 pm to 04.00 pm in front of column 11 and nearby everywhere and tried to find a company at the airport, searched in the Parking lot , there is a lot of rental company, but no one there knows AutoUnion rental company. The specified phone number is incorrect (short).
We lost money, time, and energy. The mood on the first day of vacation was spoiled.
Upon our return, we wrote a letter to Vip. car .
To our surprise, we received a response in which Vip. car supports them:
"Please be advised that we have checked with the rental company and they said that they provide meet and greet services.
As advised by our partners in Istanbul a representative of their company had been waiting in front of column 11 for nearly two hours but Mr Giliazov did not show up.. "
this is a LIE , (((
I am very sorry that they support these scammers. He discredit yourself with this.
I can provide the testimony of 4 adults, as well as confirmation from a representative of another rent-a-car company, at whom, after many hours of waiting, around 18-00, we were forced to take a car on very unfavorable terms.
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