deduction of Rs.5/- towards dialogue baazi
Complaint
R.K.sethi
Country: India
I have not activated the service of DIALOGUE BAAZI. I wanted to stop the service and further they should not deduct amount from my airtel pre paid account which is my official cell. And my cell no. 9752475114 and one more request don't call me every now then to activiate services and harass the customers with such activaties.
thank you
thank you
Comments
This is to inform you that your concern listed on 30 Dec. 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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Further to our discussion dated 30 Dec. 2012, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.
We assure you that we are committed to resolving the issue to your satisfaction.
For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
We would like to inform you that your concern listed 30 Dec. 2012 has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Today (21st Feb, 2013) I have seen, my mobile balance is very low. I viewed my last 5 transaction for VAS. I was just astonished to see, a value added service is activated from November, 2013. And rupees 5/- is being deducted from that month. I can see only 25 rupees is deducted from the history of last 5 transactions.
I have never subscribed for this. What kind of fraud is this. If I have to call customer care they will charge me again for that too, which means I have to lose some more money. If the educated are being cheated like this what about the uneducated in the village who doesn't even know English SMS. They even will never know that they are being fooled.
I need the total amount which was deducted for this cheating.
I am Koushik Samanta, living in Kolkata. My Phone No is 9748922911 [Airtel No]
Today (21st Feb, 2013) I have seen, my mobile balance is very low. I viewed my last 5 transaction for VAS. I was just astonished to see, a value added service is activated from November, 2013. And rupees 5/- is being deducted from that month. I can see only 25 rupees is deducted from the history of last 5 transactions.
I have never subscribed for this. What kind of fraud is this. If I have to call customer care they will charge me again for that too, which means I have to lose some more money. If the educated are being cheated like this what about the uneducated in the village who doesn't even know English SMS. They even will never know that they are being fooled.
I need the total amount which was deducted for this cheating.