Online Complaints
Complaint
rAJESH dANGWANI
Country: India
This is with reference to call received from India Today Book Club, I wish to inform you that during call, It was informed me that I have won the Lucky draw, in which I will get Rs. 40,000/- Cash Prize. But for cash prize I need to purchase any one product from your company, which will enable on activation of My order ID and After activation, I will get DD of Rs. 40,000/- within 10 to 12 days.
So I decided to purchase Cam Corder from this company, for which I made Credit Card Payment through IVR. On Receipt of Consignment when I called ur customer care no 011-40502424 at 3.10 PM on 05th April, 2010, "Mr. Pavan Kumar", told me that It was a mis-commitment (Customer Care person knows that it was committed). So I asked "Mr. Pavan Kumar" to hand over phone to senior person, He rudely gave the answer that "They (Seniors) gone for lunch and call after 2 Hours".
I also received another call from another person, he was introducing himslef as "Mr. Bright Selvyn, Senior HOD, Selection Commitee" on 30th March, 2010 at around 10.55 am, asking me give one more order, since I have won prize of Cash Rs. 500000/-. But Thank God I had not gave him order, saved around Rs. 35000/-.
So I ask you to kindly look at matter.
Please note that despite so many similar complaints on Consumer Forum and other websites, employees of india Today Book Club are keep calling the customers and asking them to purchase the product for claiming the prize money. Yesterday i.e. on 22nd April, 2010 I again got call on my other number at 06.25 PM.
Kindly try to resolve dispute at earliest.
So I decided to purchase Cam Corder from this company, for which I made Credit Card Payment through IVR. On Receipt of Consignment when I called ur customer care no 011-40502424 at 3.10 PM on 05th April, 2010, "Mr. Pavan Kumar", told me that It was a mis-commitment (Customer Care person knows that it was committed). So I asked "Mr. Pavan Kumar" to hand over phone to senior person, He rudely gave the answer that "They (Seniors) gone for lunch and call after 2 Hours".
I also received another call from another person, he was introducing himslef as "Mr. Bright Selvyn, Senior HOD, Selection Commitee" on 30th March, 2010 at around 10.55 am, asking me give one more order, since I have won prize of Cash Rs. 500000/-. But Thank God I had not gave him order, saved around Rs. 35000/-.
So I ask you to kindly look at matter.
Please note that despite so many similar complaints on Consumer Forum and other websites, employees of india Today Book Club are keep calling the customers and asking them to purchase the product for claiming the prize money. Yesterday i.e. on 22nd April, 2010 I again got call on my other number at 06.25 PM.
Kindly try to resolve dispute at earliest.
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