ACA Recovery
Complaint
rlm
Country: United States
I received a collection letter from ACA Recovery regarding an online directory service the compnay never ordered. The letter does not identify their client or include any details of the supposed order; it does include the total due ($650.95) and asks us to contact Mr. Cutler at 800-356-3713. Will a call to the BBB or FTC do anything about this? The saddest thing about this is there must be a dozen other companies out there doing the same, fraudulent thing.
Comments
They wil make various threats and deceptive statements, all aimed at intimidating and conning you into paying this bogus invoice. They may even play some doctored recording, probably with some employee recorded to say "yes", spliced into some script to make it sound like an "Agreement".
The main fraudulent telemarketer they are reported to collect for is "Public Yellow Pages", operating out of some call center in Montreal Canada. montreal has been home to many of these fraudulent telemarketers, hiding across the border to evade prosecution.
They are both a bunch of fakes, and you can ignore their threats, as they are so well known for fraud they can't carry them out. They aren't going to "sue" you, or "trash your credit".
Contact FTC to file a fraud compliant.
Also file a fraudulent billing complaint with BBB, just to add to their complaint statistics to protect other small businesses subject to the same shakedown.
Since they sent a fraudulent invoice through the US Mail, file a mail fraud complaint with the US Postal Inspector.