Balance reduction
Complaint
Palak
Country: India
On my airtel mobile no. I made a recharge if Rs 300 and the next day I checked it the balance reduced to Rs. 166 . When I enquired I was informed that some services were activated automatically. I deactivated those but the copmany is not providing balance refund. Mobile no.9950918579
Comments
This is with reference to your post dated 04 February 2016.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.presence@airtel.com
Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.presence@airtel.com
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