UNAUTHORIZED ACTIVATION OF VIDEO SERVICE
Complaint
shiva shanker reddy
Country: India
Hi
Airtel has activated video store service without my consent and deducted 30 rs from my prepaid balance mobile number 9949800606.
Airtel has activated video store service without my consent and deducted 30 rs from my prepaid balance mobile number 9949800606.
Comments
This is with reference to your post dated 17 November 2014.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.presence@in.airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.presence@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
This is with reference to your post dated 17 Nov. 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.presence@airtel.com
Regards,
Sandeep Kumar
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.presence@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd