Undue deduction from airtel balance without notice

ComplaintsCellphone ProvidersAirtel

Complaint

0
Sakthivel
Country: India
I am a airtel user and recieved a message

"Thank You for choosing GAMES CLUB_30 on your airtel mobile. You have been charged Rs.99.0 for 30 days and your account balance post charging is Rs213.3 at 15:14."
I didnt subscribe or chose any games club.
I feel cheated and demand a refund.
The concerned no (
My number)  is  9840894891.

Comments

  • 0
    airtel
    Dear Customer,

    This is to inform you that your concern listed on 24 Apr. 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence
            
    Regards
    Deepak Mohod
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - http://bit.ly/fKcSxc

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  • 0
    airtel
    Dear Customer (Sakthivel),

    This is to inform that your concern listed on 24 April 2012 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.

    For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence
            
    Regards        
    Rakesh Ranga    
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd    
    airtelpresence@in.airtel.com
        
    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - http://bit.ly/fKcSxc
    Facebook - http://on.fb.me/cECyvS
  • 0
    airtel
    Dear Customer (Sakthivel),

    We would like to inform you that your concern listed 24 April 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

    Regards
    Rakesh Ranga        
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - http://bit.ly/fKcSxc
    Facebook - http://on.fb.me/cECyvS

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