You tool money out of my PayPal Account
Complaint
Jeffery Webster
Country: United States
On December 26 the above listed company (ExtremBW888-244-1412-V 0) hit my PayPal account twice. I have never hear of this company and have gone through the history on my computorand have never been there. I have contacted PayPay and filed a complaint and will contact my bank tomorrow to do the same. If my money is not refunded immediately, I will also file a complaint with the FTC. Internet scams are as bad as travers offering to pave your driveway or repair your roof. Please see that this situation is taken care of immediately or I will take further action with every agency I can think of.
Comments
You can't expect that posting on a complaint site will directly get your money back. Crooks take money, and they do it to keep it.
Primarily, what you accompish is warn others about the perpetrators, or trade information with others about what has worked, so that others searching on the name can find it. You are only getting replies from other anonymous people on the internet, not actually submitting your complaint to this company.
Here is what shows up under that phone number:
http://www.extremebritewhite.com/pop/returns.html
Here is another complaint:
http://effinnerds.com/archives/501
"extremebritewhite.com
Offer: $1 plus shipping
Actual: $79.99 every 60 days"
Looks like it fits the pattern of many "health product" scams: Exaggerated claims, supposedly free or cheap "trial offer" to get your billing information, followed by crammed charges based on an alleged "agreement" to "automatic shipments".
With these types of scams, since the product costs nowhere near as much to make as they sell it for, and they often never intended their "customers" to know they were signed up for larger orders until they get charged, it doesn't matter to them if a few charges get reversed.
Here is their BBB report:
http://www.dallas.bbb.org/WWWRoot/Report.aspx?site=50&bbb=0875&firm=90127187
File a dispute with PayPal for the fraudulent charge to your account. In addition, file a complaint with the Texas AG, and with FTC.
Close your account to prevent future fraudulent charges. As long as a company has put through one unauthorized charge, and they still have account information that could be used to make more charges, there is nothing to stop them from doing so.
As you probably already know, PayPal is often reported to be less than helpful with resolving payment issues, even when outright fraud is involved.