Fraudulant Unauthorized Withdrawal from Bank Account

ComplaintsScamsJava Beanery Direct (Seattle Coffee Direct)

Complaint

0
Teresa H. Robinson
Country: United States
Java Beanery Direct charged my bank account $79.00 on 12/4/09.  I have NEVER done business with this company.  Many months ago (maybe last year), I had a "trial" offer with Seattle Coffee Direct, but cancelled the account because the coffee is over priced.  Called the bank and they told me I had to wait until the charge is "completed" (currently "in process") and then go into the bank and fill out a formal dispute.  I will be at the bank when the doors open on Monday morning, and according to what I have read on line about this scam in the last 15 minutes, I will probably have to close my bank account to prevent future unauthorized withdrawals.  It also sounds as if there is no chance of getting my money back.

Comments

  • 0
    tj
    See advice and warning here.

    https://complaintwire.org/Complaint.aspx/OOirO ... _5gAZSgjMQ0HrmA

    Dispute through your bank, do NOT wait "2 billing cycles" or they may just keep your money.

    The Illinois Attorney General is investigating them.  See above link.
  • 0
    tj
    See advice and warning here.

    https://complaintwire.org/Complaint.aspx/OOir ... _5gAZSgjMQ0HrmA
    (Corrected link.)

    Dispute through your bank, do NOT wait "2 billing cycles" or they may just keep your money.

    The Illinois Attorney General is investigating them.  See above link.
  • 0
    Gio
    I just had the same thing happen to me,   79.00   ,  I was chanrged and I never bought anything from this company!!!  someone stop them,   I am so upset.   There are so many bad people out there.   Do something good with your time!!!!!
  • 0
    Jill
    I just had the exact same thing happen to me! I also did a trial with them awhile ago.  While checking my credit card transactions today I saw a  $79 charge! I always use my credit card now because at least then you're not out money.  You're up the creek if you use debit cards.  I was charged on 11/29/09.  This isn't the first time it's happened to me from a company. It's interesting reading all the dates for everyone else it's happened to.  They always seem to happen in clusters.  Then probably disappear to use another scam.
  • 0
    jsaleh
    same thing happened to me on 2/1 and 2/2!!! $158 and I have been waiting for an email confirming the cancelation to take to the bank and they have not sent anything. ive spoken to then twice and im still waiting isnt there any legal action we can take???
  • 0
    Dani
    The same as all the above complaints on 11/26 & 12/4 $79.00 each time. I also had a trial with Seattle Coffee Direct. Where they charged me for coffee I never authorized. I'm still waiting for that refund.
  • 0
    Bob
    Same story from me.  I contacted Visa and they issued a credit for the 3 transactions.  They are also issuing me another card because they can't block just 1 vendor.  You may need to cancel your card and get a new one.
  • 0
    Texas
    My husband just called this company and was told by a federal agent that they have been shut down.  FYI - ShopDani.com is another of the "child" companies connected to Seattle Coffee.  They also charge $79 but to date, we have not received anything from them.  It appears they are supposedly a costume jewelry business of some sort.
  • 0
    D. Holliday
    Java Beanery Direct charged my credit card $158.00 on 11/27/08.  In April 2008 I ask for a "trial" offer with Seattle Coffee Direct, but cancelled any further shipments mediately when I found the bill for the charge in the second shipment which arrived a few days after what was supposed to be the sample. They ship out 2 separate packages almost immediately after you apply for the free sample and then the charge of $79.00 shows up twice on your credit card. I called them immediately, shipped back the coffee and demanded my money back. They said the refund would show up within two billing cycles. I also, told them to cancel any further shipments and take my name off of their mailing list. That was in April 2008. Nov. 27, 2009 I receive out of the blue 2 more packages and called the company. I was very angry because I had not ordered anything further since the debacle in 08. Now again I am waiting for a refund. How can a company come back over a year later, after I had canceled all ties with them and charge your credit card without your permission. This is absolutely outrageous. How can we get our money back?
  • 0
    tj
    Illinois Attorney General Madigan has sued Peel, Inc. and its president, Brian Dale.

    http://www.illinoisattorneygeneral.gov/pressroom/2010_02/20100217b.html

    If you lost money due to unauthorized charges, file a complaint with the Illinois Attorney General, but still make sure you dispute any charges through your bank immediately, since if the company turns out to be insolvent, bank disputes within 60 days may still push the loss back on this company's payment processor and retrieve your money.

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