Fraudulent Charge for Trial Offer

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Complaint

0
Ricardo Epps
Country: United States
Like most of the other posts, I ordered the free trial and paid the $4.99 shipping/handling charge. A couple days later, I noticed the $89.92 charged to my credit card. I tried finding their website to get refund information and was directed to a different product site called AuraVie Skin care, which is probably part of the scam. How do I go about getting in on the class action lawsuit?

Comments

  • 0
    C Gensler
    On July 16, 2012 I ordered the Auravie 30 day trial sample; however I was charged $100 on August 1, 2012, before the 30 day expiration.  On August 1, 2012, I returned the unused product for my cancellation, but as of this date, I have not been refunded my $100.00 for the returned product.
  • 0
    PUDDLES83
    I believe this is how free trial works:

    First they offer u a crazy low price/ or just s&h and usually a period of 14-30 days to try it out and if u are not satisfied u can just return unused or empty container and do not get billed for further orders

    But

    Their 14-30 days start counting the day they processed the order: meaning as soon as payment is received and they ship out the clock has already been ticking (most people are under the assumption the time starts on the date they receive shipment)

    So by the time they get to you? Note that for THEM the 5-10 days to receive your shipment is Monday to Friday and weekends don't count, but for YOU your days include weekends, so u basically have 1 day or none at all, to cancel, assuming you get your shipment in 10 days (Monday to Friday, plus weekend, two weeks of weekdays is 14 days)

    So then u try it for 14 days and they didn't hear from you cuz u never expect them to start counting on the day your ordered, so then u go to cancel (for whatever the reason) and instead u find they'd billed and shipped a new order out

    Hope this helps explain how FREE TRIALS WORK, they are never free and the only way to get it absolutely free is to CANCEL AS SOON AS FREE ITEM HAS SHIPPED OUT, this ensures u are within your 14 days

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