Illegal withdrawls from our account

ComplaintsScamsEliot Management Group, TransTech Merchant Services, First American Payments, Merimac Capital

Complaint

0
Kevin
Country: United States
Eliot handled our c.c. services. In August, our largest customer switched from paying by checks to a credit card system. We needed Eliot to make updates to our machine to pass level 2 data. After 4 weeks of updates and trials to no success, Eliot said, "I'm sorry then, we can not provide you with the services you need." So we switched. Eliot called us saying we need to pay them for cancellation of contract. We disagreed on the fact that they could not provide us with the services we need, and we refuse to pay. Magically, last week, this Merimac company withdrew over $500 from our account without any authorization, notification or otherwise. We called Merimac to tell them to put it back in our account, and when I told her we WILL get the money back, the woman laughed at me and said, "I'd like to see you try, and good luck wasting your time trying to retrieve it." What kind of garbage is that??? Does anyone know of any options or directions for recourse?

Thanks,

Kevin (kevinr@cscchicago.com)

Comments

  • 0
    tj
    No downside to them in telling you that, since if you believe them, they win.  If it's unauthorized, dispute it as fraudulent.

    Collecting "termination fees" appears to be their real business.  Also watch out for extra contract pages you never saw when you signed up, somehow showing up in your "contract".

    Contact your state Attorney General.
  • 0
    Tami
    Same here. Sales rep filled out what he explained as a credit check. Turns out it was an actual contract and according to them is binding. Deceptive sales tactics. In searching their name on the internet it turns out they have quite a track record for deceptive, misleading and otherwise blatant theft against small businesses. On my way to attorney general's office to register complaint. They get enough of them they will investigate.

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