Fraudulent warranty practices

I was contacted by this company for an extended auto warranty by USPS.  The initial warranty information never mentioned anything about worn or burned parts resultin in a denied claim; however, after I had already signed up for the warranty and provided my debit card information for automatic monthly deductions, I received a handbook with these two terms listed which would cause a claim to be denied.  Also, the handbook stated that if I did not complete the monthly payments, I would be referred to a collection agency.

I had one more payment due when the starter went bad on my car.  According to the mechanic at the shop, the bendix was BROKEN.  The company sent their own representative, and he denied the claim stating that it wasn't broken just worn out.

I contacted the BBB in Ohio and the FTC (1-877-382-4357)to file complaints against this company.  To date I have not heard anything.  I would encourage anyone who has a complaint with this or any company to contact the FTC.  How many people have to be scammed before companies like this are put out of business.