CONSTANT CALLS FOR WRONG PERSON

ComplaintsUnsolicited Phone CallsCMI Group/Credit Management, LP

Complaint

0
Teresa Garcia
Country: United States
This company really needs to stop f*(&^%ing calling me day and night at my home phone before I f*cking sue this company for harassment as they keep calling for some sob named Victor Varillo or what the f*ck ever and it is not me nor does the f*cker live at my home phone 909-574-1705. If everyone looking for this goddamn guy and his bill problems do not stop calling the number above, I will turn all the callers' numbers in to the police and the FTC and have you arrested for continual harassment. I need all, all, all, 1-800 numbers and callers to stop calling the number above as is a private home business and these people totally interrupt my entire family's lives.
Thank you.

Comments

  • 0
    tj
    They are based in Texas.

    File complaints with FTC, your state AG, and the Texas Attorney General.
  • 0
    Constant Calls to the Wrong Person
    | 2 replies
    I have gotten four calls in the last 4 days from CMI too.  The first time I talked them, the person apologized for the call (My new cell phone number), and said it would be removed.  I asked her who she was calling for and she refused to tell me, I said okay no harm no foul.   The very next day, another call, I answered and it was just dead air, I called them and told them about the call the day before.  This person said it takes 24 to 48 hours to remove the number from their dialer.  She was unable to locate the number on their system and because "I" don't know who they are calling for, she couldn't pull up an account.  She then stated that I should get anymore calls.  "We tada" I got another call the next day, same song different cast.  The young lady claimed to be a supervisor and she would contact their IT and have them place the number on a Do not call list and it will be restricted.   I said okay and she hung up.   Who wants to take a guess at what happened the very next day.  BINGO!!!! I get another call.  This time I ask the young lady for the main office number, and name of the owner, of course she refused, even after I threatened to file a complaint with the FTC and TX AG.   Then she, in all of her wisdom said ever so calmly, "Sir, what would you like me to do, I can't find the number".  I said well how about getting a manager on the phone.  So I talked to Roger Duran (Probably a fake name), who said, "This is Roger, how can I help you".  I asked him if the young lady that transferred me gave him details on my complaint.  Roger said, "She did not and that I needed to give him my "reference" number and he can pull up my account.  I advised him I don't have an account there, I have a complaint. (Really, if the agent was going to fix my issue, why would she not tell a "Manager" what my complaint was.   Any who!!! I spent 15 minutes rehearsing the same song with "Roger Duran" (Gotta be fake), and he said the same thing the supervisor said the day before.  This time, he gave me his direct number.  866-914-2799.  Well I will give you an update when they call back tomorrow.  Same freaking company, same freaking mistake, same freaking time tomorrow.
    • 0
      To add to the story of "Roger Duran".... I called to speak to him directly because a lady, Arminda, sent me a letter with his name but the letter was not signed.  I also kept getting a hold of this guy named Jimmy.  Apparently they think they are Supervisors of each other because they kept giving me each others names.  I told them I did not understand why neither of them could sign the letter to get the account removed from the credit report if they both were supervisors and why Arminda sent me a letter with Roger Duran's name since he was "not in that department anymore".  Then Arminda said they were not authorized to sign per their lawyer by the name of Chris Meier.  I said well, that is funny because I am looking at the BBB website and it shows Chris as having a title of General Counsel not one of being a lawyer.  I asked for both Roger's and Chris's phone number and was told they do not take phone calls. When I threatened to take legal action I was suddenly given the number of 972-862-4200.  In looking the number up, it is for someone at CMI but I have not called it yet.  

      Good luck to anyone dealing with these people!!
    • 0
      You can sue them according to the FDCPA clause 806 #5
  • 0
    Constant calls to the Wrong Person
    Oh and by the way, I recorded the call today.  If anyone decides to sue this company in a class action, email me at ministerelam@gmail.com and I will be glad to provide proof.   These tactics are in direct violation of FDCPA.
  • 0
    Angry Comcast Customer
    | 1 reply
    Credit Management LP is harrassing my elderly parents saying they owe money to Comcast for services and equipment ($86.24). Comcast tells us there is a zero balance on the account, and we have a receipt for the return of the equipment when we moved my parents to an assisted living community.

    Comcast just ignores the situation. Comcast and Credit Management seem to think the harrassment of my elderly parents is amusing. These are sick, twisted people.
    • 0
      Many debt collectors think there is nothing wrong with harassing you or your relatives even when nothing is actually owed.  They also don't care if they are harassing you over someone else's alleged debt.  As long as you put up with it, they will keep doing it.

      Get an attorney and sue them.  FDCPA allows courts to award damages and attorney fees, so you can find attorneys who take these cases on contingency.  You might try www.naca.net to find an attorney in  your state.

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