charging to much for collect phone call.

ComplaintsTelecommunication Servicesqtbill.com

Complaint

0
Lonnie Crane
Country: United States
I, made a collect phone call from a wal-mart pay phone because i could'nt get it to take my money,You'r company needs to let the caller know in advance how much it will cost. I only talked for a minute, but was charged for them taken so long to put the call through.If i had know the minute i got to talk i would have just drove home would have cheaper. I'm telling everyone i know make sure they don't use your servive it is a ripp off.  14.95 is to much to get to talk to the person for one minute. should't have to pay for someone for 9 minutes telling you they're putting your call through.

Comments

  • 0
    Jessica
    I agree.  I accepted one of these calls from my husband.  I was told it would cost $14.95, and not knowing if it was an emergency, I accepted.  He, on the otherhand, was not told it would cost this much (otherwise he would not have placed the call).

    Whatever happened to dialing the operator and placing a collect call?
  • 0
    Yvette
    I paid the $14.95, and have the cancelled check to prove it, but the nightmare just began with the overpriced call.  Now they're robo-calling my cell phone 5-6 times every day directing me to their website to pay the bill.  Today the 'call' accused me of "stealing" and advised "they will never stop trying to collect this debt".  A letter to the Indiana AG is forthcoming.  These rats shouldn't be allowed to stay in business.

    Anyone know a 'real' number to call QT and speak to a human?
  • 0
    Phone Police
    You accepted the call knowing it was going to be 14.95 just because it wasn't an emergency doesn't mean you didn't accept the call and shouldn't pay for it. You could of talked for 60 mins. for that 14.95 it's from 1-60 mins. so if you would of talked for 58 mins that would of been acceptable then????  The calls cost a carrier the same amount regardless and the reason the calls so high now is people like u not paying for what they accepted.  If you accept you can talk for upto 60 mins. how can they help you only chose 1 min. A 60 min call would only be .25 per minute not bad in my book.
  • 0
    Juan Peters
    They are a Scam Company. Reported to the BBB. Do not pay the bill. They will not come after you to collect because they are they are a scam. Their phone numbers do not even work. Oh and now it is up to $17.95 per minute. Then they tell you later it is/was for 60 minutes. Avoid them like anything you ever had before. They will be dead soon.

    Die Mother%^&*^

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