return for credit
Complaint
laurie rensing
Country: United States
In June I ordered two sets of bath accessories. I received a partial order. I was missing a wastepaper basket (69.99) and a toothbrush holder (29.99)from one of the sets. Of the items I received I returned 2 bathrugs totaling 53.98. I called to let them know I was returning them and they said they would issue me a credit. I never received the credit. After several calls to bedbathstore to find out about the missing wastepaper basket and toothbrush holder I was finally told those items were no longer available and they would issue me a credit on my Visa. As of today 12/5/09 I have not received a credit for anything. They never issued me a credit for the 2 bathrugs I returned (at my expense) or the wastepaper basket and toothbrush holder which I never received. The total credit I should receive is 153.96.
Comments
I was asked to leave as I was getting quite loud by the door....I called the police....even though it's a civil matter and the cops can't do anything about it....the store doesn't like things like that occuring by their biz....
Don't threaten anyone...or use abusive language or touch any one and trust me the police can't do anything to you as long as you don't go wild when they are their